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1. Procedure to Update Users list

Go to BMC Helix platform and click on "Report"

SBS - DynaSys Team - Techno > DynaSys - Users - Monthly Dashboard > image2022-3-16_18-58-15.png

Search by inputting "Active Users" or Go to All, BMC Remedy Operational Reporting, Admin Report.
Open the report "Active Users".

SBS - DynaSys Team - Techno > DynaSys - Users - Monthly Dashboard > image2022-3-16_18-58-50.png

Export the table to update our Users Management spreadsheet.

SBS - DynaSys Team - Techno > DynaSys - Users - Monthly Dashboard > image2022-3-16_19-1-37.png

2. Procedure to Assess Users Connection