How to check why a Material is not in DynaSys ?

Material import in Dynasys

 Check if the material is in the BW file: DYS_BW_Material

If yes: Ask to the interface team to run a static batch week end

N.B: Material is created only every week at the week end

If no: you'll have to raise a ticket to BW team

How to check why a Sales Employee is not consistent with the Sales Group in SAP WP1 ?

Sales rep import from SAP to Dynasys

Sales rep

Extract the sales employee and the sales employe ID of the DFU and compare the Sales group/account manager in SAP

1- If there are not the sames, we need to check if there is a sales employee override :

Create a view using all data fields from the Material@Shipto@DC level |Sales Employee data table in the Master Table Updates user model.  Pay special attention to the Sales Employee data field and the Sales Employee Override data field.

2- If there are the sames, 2 options:

• Ask the S&OP planner if he/she wants to keep the data in SAP but do the override in Dynasys
• Ask to the S&OP planner if he/she wants to change the data in SAP. In that case, it will change automatically in Dynasys after 2 days

Material does not display the right name

example:

https://sbs-support.solvay.com/a/tickets/5816109

In Dynasys, for each Item,  we have description (sap name) and short description

the short description of shipto is:  first 2 words of the SAP name + city name + country code

You could choose between the description or the short description with the filter

Choose name or short name

How to display BW file

Click on the data field

Open dependency view

Click on utilization

Find the "IN" data field and click on it

Click on the menu Link up

Right click on the line with 2.05. > DISPLAY text

How to check if a supersession was not done yet

CH process:

Ticket related:

https://sbs-support.solvay.com/a/tickets/5963823

Golden rules for supersession:

- set supersession from 1 DFU to 1 DFU
- set supersession from N DFUs to 1 DFU
- NO supersession from 1 DFU to N DFUs

First step:

You need to check the datas field Substituted reference and Substituted reference final from the user model Supersession

Substituted item= Old DFU

Material:Shipto@DC= New DFU

In this example, it means that The "Substituted Reference Final" data field is the final output which is taken into account to apply supersession in data fields. 

Second step:

You need to check if there was an issue with the supersession by checking the data filed: Wrong supersession 1 old to multiple New

In this example, we can see the the data field it is ticked and also that there was a supersession from 1 DFU to N DFUs.

However, it is not the best pratice.

In that case, the user needs to cancel the supersessions with the workspace Life cycle and uniticked the data field Substituted reference:

After 1 day, the user can do another supersession

How to cancel a supersession

Novecare process

Use the workspace Life cycle

Go to the grid view List of supersession