How to check why a Material is not in DynaSys ?
Material import in Dynasys
Check if the material is in the BW file: DYS_BW_Material
If yes: Ask to the interface team to run a static batch week end
N.B: Material is created only every week at the week end
If no: you'll have to raise a ticket to BW team
How to check why a Sales Employee is not consistent with the Sales Group in SAP WP1 ?
Sales rep import from SAP to Dynasys
Extract the sales employee and the sales employe ID of the DFU and compare the Sales group/account manager in SAP
1- If there are not the sames, we need to check if there is a sales employee override :
Create a view using all data fields from the Material@Shipto@DC level |Sales Employee data table in the Master Table Updates user model. Pay special attention to the Sales Employee data field and the Sales Employee Override data field.
2- If there are the sames, 2 options:
- Ask the S&OP planner if he/she wants to keep the data in SAP but do the override in Dynasys
- Ask to the S&OP planner if he/she wants to change the data in SAP. In that case, it will change automatically in Dynasys after 2 days
The person in charge in SAP is the customer service
Material does not display the right name
example:
https://sbs-support.solvay.com/a/tickets/5816109
In Dynasys, for each Item, we have description (sap name) and short description
the short description of shipto is: first 2 words of the SAP name + city name + country code
You could choose between the description or the short description with the filter
Choose name or short name
How to display BW file
Click on the data field
Open dependency view
Click on utilization
Find the "IN" data field and click on it
Click on the menu Link up
Right click on the line with 2.05. > DISPLAY text
How to check if a supersession was not done yet
CH process:
Ticket related:
https://sbs-support.solvay.com/a/tickets/5963823
Golden rules for supersession:
- set supersession from 1 DFU to 1 DFU
- set supersession from N DFUs to 1 DFU
- NO supersession from 1 DFU to N DFUs
First step:
You need to check the datas field Substituted reference and Substituted reference final from the user model Supersession
Substituted item= Old DFU
Material:Shipto@DC= New DFU
In this example, it means that The "Substituted Reference Final" data field is the final output which is taken into account to apply supersession in data fields.
Second step:
You need to check if there was an issue with the supersession by checking the data filed: Wrong supersession 1 old to multiple New
In this example, we can see the the data field it is ticked and also that there was a supersession from 1 DFU to N DFUs.
However, it is not the best pratice.
In that case, the user needs to cancel the supersessions with the workspace Life cycle and uniticked the data field Substituted reference:
After 1 day, the user can do another supersession
How to cancel a supersession
Novecare process
Use the workspace Life cycle
Go to the grid view List of supersession
The user can't see his forecast
Related to this ticket
https://sbs-support.solvay.com/a/tickets/5869774
When analyzing a DFU issue start with the following:
- Check Active / Not Active / Planned
- Check the person responsible for the DFU
- Check if there was a supersession
1- Check if the DFUs are activated / deactivated
- Create grid view: Click on New => Grid
Click on Selection
- In the field Dimension, choose Material: Shipto@DC
- Deselect all DFU with this icon
- Right click and, find
- Enter your dfu
Result=
Case | Active | View DFU | Résult |
1 | x | x | Active + Planned |
2 | x | Active + Non planned | |
3 | Deactivated + Non planned |
If you have the case 2 and 3 , there was probably a supersession
2- Ch
Create a grid view with the data fields Active DFU and Sales employee
Select the DFU you want to analyse with the dimension Material:Shipto@DC
With icon Group by
Select the filter sales employee ID (if you want to know the sales rep responsible) or S&OP planner (if you want to know the S&OP responsible)
N.B: You can mange the display with this icon
Result
In this example, the sales rep for the DFU is Andrew Sics
3- Check if there was a supersession
Open Grid view with data field
(Where to find these data field: user model Supersession)
Substituted reference final (Material:Shipto@DC) > New DFU
Substituted reference (Substituted Item) > Old DFU
Go to > User models > Supersession> data tables> configuration data
For Substituted Item (Old DFU), select your DFU
For Material:Shipto@DC (New DFU), Select all the DFUs
N.B: Remind to select Query or you will block other users
If nothing
In this example, it means that there is no supersession
Result= Supersession
If substituted reference and substituted reference final are ticked; it means that there is a supersession
If the user wants to have the forecast in Dynasys, there are 2 solutions:
- #1 option: cancel the supersession
- #2 option: reactivate old DFUs
How to see who is assigned to a scope
For Scope BFC market
(Image to be added)
New Grid view
Select actif DFU + View DFU
Filter on BFC BU market
Grouped By Sales employee ID
Missing Text of a DFU
Related to this issue
https://sbs-support.solvay.com/a/tickets/5756599
In this case, the short name is missing for this DFU and also with 7 others
Solution:
Sent a mail to the interface team with the name of the table and the theme
Process for taking orders into account
When an order is cancelled, it is either a reason on the customer or Solvay side
(add a copy of the list)
If it is a reason on the Solvay side: The orders are taken into account in Dynasys
If it is a reason on the customer side: The orders are not taken into account in Dynasys
There are exceptions which are:
(add the list)
Synchronization of the views
To synchronize the views of a workspace, the parameter "Synchronisation of the view" must be the same for all views
How to see who is connected
In order to see that:
- click on your profil (on the right top)
- click on Activity
- Click on Users
Then you will be able to see who is connected.
How to add an authorisation to an user group an allow access to a master table:
Right click on the master table
Example for the user group TS - role sales manager:
UOO - Import - IN
Click on security
In object’s visibility: choose allow
Tips for datas in SAP and Dynasys
The DFU in Dynasys = 141753R:1107R@8AR
In SAP, if you need to enter it in the transaction XD03:
141753: Material number
1107: Customer code
8A: Sales org
Cancelled orders in SAP are not taken into account in the order book
Normally, cancelled orders are taken into account in Dynasys in the order book.
We could ask the BW team to analyse this issue.
However, it seems that some reasons for rejection are not taken into account.
BW team answer:
Hello Cécile,
We had a similar case in Asia last time, and we did some analysis that if the rejection codes in sales order as below then it will still be included into BW, even if it was rejected on the SAP side.
I believe the list sales orders are all with rejection code 96 , that is why we can see them in BW and later in DP order book. I suggested that users use another code (90,97...)if they want to reject it in BW.
Best Regards
Min(Mark) YU Solvay Business Services Digital & Information Technologies Production planning specialist T: +86 21 2350 1792 - M: +86 138 1784 4571 |
Files related to the reason of rejection: C_GLBFILT
Ticket related:
https://sbs-support.solvay.com/a/tickets/5665296
A new DFU has not been well created in Dynasys
https://sbs-support.solvay.com/a/tickets/5688480
Check the Master table Material
Check all the conditions:
In that case, it means that this DFU is not visible in the filter Active Material All GBUs
If it is existing, check the condition in this master table
2 options:
- We can create the DFU
- The DP has to follow these steps
in that case, please follow these steps:
Right click on the grid view New DFU creation
Select Modify
Go to "Selection" and for the dimension "Material" select all the materials with the icon
Save, and after that, the userwill be able to create the new material 125788.
How to change currency of a DFU?
Related to ticket
https://sbs-support.solvay.com/a/tickets/5977650
1- Check the LC with the data fields LC
In this ticket, the user needs to change it into EUR
2- The currency has to be changed by the controlling. The user needs to contact the controlling for changing the data field " LC Forced"
Example for Special Chem: It is William Diao
(Add list of the controlling for each GBU)
WEBDP account creation
If you have this request
https://sbs-support.solvay.com/a/tickets/5983135
It is a request for Picasso. You need to transfer it to the L0
User can't open the XML file from the webworkspace
Related to this ticket
https://sbs-support.solvay.com/a/tickets/5981582
Uselly user can open the XML file with this process
If they can't do it, below the steps:
- Open your Excel app
- Go the menu File
- Click on Open (Search the file where it is stocked, mine was on the file "Téléchargement")
- Click to "Open"
- Change into "All files" so you can all files to be opened in Excel
- Then you can find your forecast
- Double click on your file or (click on your file and click on "Open")
Wrong S&OP manager (planner) for a DFU
Link to the ticket
https://sbs-support.solvay.com/a/tickets/5989256
If a DFU is assigned to the wrong S&OP planner, check who is the S&OP leader of this DFU.
Create grid view with the data field
Select your DFU
Grouped by S&OP leader
N.B: Remember to change the display 
You have now the S&OP leader of this DFU
It is the responsibility of the S&OP leader to change the S&OP manager in his workspace
The user needs to add a customer in Dynasys
Related to this ticket
https://sbs-support.solvay.com/a/tickets/5998583
Process below:
How to check where the main production site comes from
related to the ticket
https://sbs-support.solvay.com/a/tickets/6002793
Rules for the main production plant:
N.B: If the end of the material is a S, it comes from PF1
If the end of the material is a R, it comes from WP1
3.1 a. iv. DP - Master Data from SAP
1- Check the data fields:
Below the result:
We know that the main production site from material is GARS and there is an override of the main production site : CIPS
It means that the Demand planner does not want the production site GARS but want to replace it with the main production site CIPS
2- Check where the data fields Main production site from material CH
Go to the dependency view
It means that it is feeded by the calculation Material:Shipto@BU level Main production site from material
This calculation is itself feeded by the data fields Main production site Material
This data field is by the material level main production site
This calcul is feeded by
the data field is feeded by the calculation by the file DYS_BW_MATERIAL
(right click to display the text)
3 -Check the file DYS_BW_MATERIAL
The prod plant is GARS that is why the user sees GARS in the Main production site
4- How to display it in SAP
Go to PF1
Go to transaction MM03
(to be completed)