1. User Management

2. DFU Management

3. Import/Export Flows

4. Screen Design

5. Modelling 

6. Others

How to check why a Material is not in DynaSys ?

Material import in Dynasys

 Check if the material is in the BW file: DYS_BW_Material

If yes: Ask to the interface team to run a static batch week end

N.B: Material is created only every week at the week end

If no: you'll have to raise a ticket to BW team

How to check why a Sales Employee is not consistent with the Sales Group in SAP WP1 ?

Sales rep import from SAP to Dynasys

Sales rep

Extract the sales employee and the sales employe ID of the DFU and compare the Sales group/account manager in SAP

1- If there are not the sames, we need to check if there is a sales employee override :

Create a view using all data fields from the Material@Shipto@DC level |Sales Employee data table in the Master Table Updates user model.  Pay special attention to the Sales Employee data field and the Sales Employee Override data field.

2- If there are the sames, 2 options:

• Ask the S&OP planner if he/she wants to keep the data in SAP but do the override in Dynasys

• Ask to the S&OP planner if he/she wants to change the data in SAP. In that case, it will change automatically in Dynasys after 2 days

The person in charge in SAP is the customer service

Material does not display the right name

example:

https://sbs-support.solvay.com/a/tickets/5816109

In Dynasys, for each Item,  we have description (sap name) and short description

the short description of shipto is:  first 2 words of the SAP name + city name + country code

You could choose between the description or the short description with the filter

Choose name or short name

How to display BW file

Click on the data field

Open dependency view

Click on utilization

Find the "IN" data field and click on it

Click on the menu Link up

Right click on the line with 2.05. > DISPLAY text

How to check if a supersession was not done yet

CH process:

Ticket related:

https://sbs-support.solvay.com/a/tickets/5963823

Golden rules for supersession:

- set supersession from 1 DFU to 1 DFU
- set supersession from N DFUs to 1 DFU
- NO supersession from 1 DFU to N DFUs

First step:

You need to check the datas field Substituted reference and Substituted reference final from the user model Supersession

Substituted item= Old DFU

Material:Shipto@DC= New DFU

In this example, it means that The "Substituted Reference Final" data field is the final output which is taken into account to apply supersession in data fields. 

Second step:

You need to check if there was an issue with the supersession by checking the data filed: Wrong supersession 1 old to multiple New

In this example, we can see the the data field it is ticked and also that there was a supersession from 1 DFU to N DFUs.

However, it is not the best pratice.

In that case, the user needs to cancel the supersessions with the workspace Life cycle and uniticked the data field Substituted reference:

After 1 day, the user can do another supersession

How to cancel a supersession

Novecare process

Use the workspace Life cycle

Go to the grid view List of supersession

The user can't see his forecast

Related to this ticket

https://sbs-support.solvay.com/a/tickets/5869774

When analyzing a DFU issue start with the following:

1. Check  Active / Not Active / Planned

2. Check the person responsible for the DFU

3. Check if there was a supersession

1- Check if the DFUs are activated / deactivated

• Create grid view: Click on New => Grid

Click on Selection

• In the field Dimension, choose Material: Shipto@DC

• Deselect all DFU with this icon

• Right click and, find

• Enter your dfu

Result=

If you have the case 2 and 3 , there was probably a supersession

2- Ch

Create a grid view with the data fields Active DFU and Sales employee

Select the DFU you want to analyse with the dimension Material:Shipto@DC

With icon Group by

Select the filter sales employee ID (if you want to know the sales rep responsible) or S&OP planner (if you want to know the S&OP responsible) 

N.B: You can mange the display with this icon 

Result 

In this example, the sales rep for the DFU is Andrew Sics

3- Check if there was a supersession

Open Grid view with data field

(Where to find these data field: user model Supersession)

Substituted reference final (Material:Shipto@DC) > New DFU

Substituted reference (Substituted Item) > Old DFU

Go to > User models > Supersession> data tables> configuration data

For Substituted Item (Old DFU), select your DFU

For Material:Shipto@DC (New DFU), Select all the DFUs

N.B: Remind to select Query or you will block other users

If nothing

In this example, it means that there is no supersession

Result= Supersession

If substituted reference and substituted reference final are ticked; it means that there is a supersession

If the user wants to have the forecast in Dynasys, there are 2 solutions:

- #1 option: cancel the supersession 

- #2 option: reactivate old DFUs

How to see who is assigned to a scope

For Scope BFC market

(Image to be added)

New Grid view

Select actif DFU + View DFU

Filter on BFC BU market

Grouped By Sales employee ID

Missing Text of a DFU

Related to this issue

https://sbs-support.solvay.com/a/tickets/5756599

In this case, the short name is missing for this DFU and also with 7 others

Solution:

Sent a mail to the interface team with the name of the table and the theme

Process for taking orders into account

When an order is cancelled, it is either a reason on the customer or Solvay side
(add a copy of the list)
If it is a reason on the Solvay side: The orders are taken into account in Dynasys

If it is a reason on the customer side: The orders are not taken into account in Dynasys

There are exceptions which are:
(add the list)

Synchronization of the views

To synchronize the views of a workspace, the parameter "Synchronisation of the view" must be the same for all views

How to see who is connected

In order to see that:

- click on your profil (on the right top)

- click on Activity

​

- Click on Users

​

Then you will be able to see who is connected.

How to add an authorisation to an user group an allow access to a master table:

Right click on the master table

Example for the user group TS - role sales manager:

UOO - Import - IN

Click on security

In object’s visibility: choose allow

Tips for datas in SAP and Dynasys

The DFU in Dynasys = 141753R:1107R@8AR

In SAP, if you need to enter it in the transaction XD03:

141753: Material number

1107: Customer code

8A: Sales org

Cancelled orders in SAP are not taken into account in the order book

Normally, cancelled orders are taken into account in Dynasys in the order book.

We could ask the BW team to analyse this issue.

However, it seems that some reasons for rejection are not taken into account.

BW team answer:

Hello Cécile,

We had a similar case in Asia last time, and we did some analysis that if the rejection codes in sales order as below then it will still be included into BW, even if it was rejected on the SAP side.

I believe the list sales orders are all with rejection code 96 , that is why we can see them in BW and later in DP order book. I suggested that users use another code (90,97...)if they want to reject it in BW.

  Best Regards

Files related to the reason of rejection: C_GLBFILT

https://docs.google.com/spreadsheets/d/1xmPjNuejLss16I9sLBKrUHNyW4Z7-8xDkb_VDiKt7EQ/edit#gid=647085577

Ticket related:

https://sbs-support.solvay.com/a/tickets/5665296

A new DFU has not been well created in Dynasys

https://sbs-support.solvay.com/a/tickets/5688480

Check the Master table Material

Check all the conditions:

In that case, it means that this DFU is not visible in the filter Active Material All GBUs

If it is existing, check the condition in this master table

2 options:

• We can create the DFU

• The DP has to follow these steps

in that case, please follow these steps:

Right click on the grid view New DFU creation

Select Modify

Go to "Selection" and for the dimension "Material" select all the materials with the icon

Save, and after that, the userwill be able to create the new material 125788.

How to change currency of a DFU?

Related to ticket 

https://sbs-support.solvay.com/a/tickets/5977650

1- Check the LC with the data fields LC

In this ticket, the user needs to change it into EUR

2- The currency has to be changed by the controlling. The user needs to contact the controlling for changing the data field " LC Forced"

Example for Special Chem: It is William Diao

(Add list of the controlling for each GBU)

WEBDP account creation

If you have this request

https://sbs-support.solvay.com/a/tickets/5983135

It is a request for Picasso. You need to transfer it to the L0 

User can't open the XML file from the webworkspace

Related to this ticket

https://sbs-support.solvay.com/a/tickets/5981582

Uselly user can open the XML file with this process

If they can't do it, below the steps:

- Open your Excel app

- Go the menu File

- Click on Open (Search the file where it is stocked, mine was on the file "Téléchargement")

- Click to "Open"

- Change into "All files" so you can all files to be opened in Excel 

- Then you can find your forecast

- Double click on your file or (click on your file and click on "Open")

Wrong S&OP manager (planner) for a DFU

Link to the ticket

https://sbs-support.solvay.com/a/tickets/5989256

If a DFU is assigned to the wrong S&OP planner, check who is the S&OP leader of this DFU.

Create grid view with the data field 

Select your DFU

Grouped by S&OP leader

N.B: Remember to change the display 

You have now the S&OP leader of this DFU

It is the responsibility of the S&OP leader to change the S&OP manager in his workspace

The user needs to add a customer in Dynasys

Related to this ticket

https://sbs-support.solvay.com/a/tickets/5998583

Process below:

6.3.3 How to manually upload a Ship-To in DynaSys

How to check where the main production site comes from

related to the ticket

https://sbs-support.solvay.com/a/tickets/6002793

Rules for the main production plant:

N.B: If the end of the material is  a S, it comes from PF1

If the end of the material is a R, it comes from WP1

3.1 a. iv. DP - Master Data from SAP

1- Check the data fields:

Below the result:

We know that the main production site from material is GARS and there is an override of the main production site : CIPS

It means that the Demand planner does not want the production site GARS but want to replace it with the main production site CIPS

2- Check where the data fields Main production site from material CH

Go to the dependency view

It means that it is feeded by the calculation Material:Shipto@BU level Main production site from material

This calculation is itself feeded by the data fields Main production site Material

This data field is by the material level main production site

This calcul is feeded by

Bold

the data field is feeded by  the calculation by the file  DYS_BW_MATERIAL

(right click to display the text)

3 -Check the file DYS_BW_MATERIAL

The prod plant is GARS that is why the user sees GARS in the  Main production site

4- How to display it in SAP

Go to PF1

Go to transaction MM03

(to be completed)

How to copy/paste data from one data field to another?

How to change the aggregation rule for a price

Screen design (aggregated rule for data by data field on a view) = per default, it is "Sum" or "Inherited". For prices, it needs to be average without default value.

Right click on the data field, and click on Modify

example: Forced net price

• Click on Dimension:

• Select Average (except default value)
• Click on OK

This process avoid you to do it for each Grid views your data field is displayed on it

Process for changing individual aggregation rules for a grid view

On a specific view:
- open the view management,
- go to Selection;
- choose Display;
- Verify/Change the Calculation Mode (per default = Inherited) as needed = rule will be applied for all data fields in the view.
- click on "Definition by data field" to verify/change the Calculation Mode per data field = rule will be applied for chosen data field.