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In order to get assigned customer's Balance of Account, transaction Z3F_AR_STATEMENT in PI1 should be used and the variant “/SOA” should be chosen:

GBS Credit Management > Z3F_AR_STATEMENT - Balance Confirmation > image2017-9-12 17:3:5.png

After the variant is chosen, this screen should be filled in as follows:

Company code: 0231
Account: Customer account number
Key dates for acct statement: Date for which Balance of account is needed
Correspondence: Output format
0231 – ZOL09 (Standard format)
Affiliated Company Code:
If you insert the Company Code of the affiliate, it will retrieve the information related only to this Company Code;
If you do not insert the Company Code, it will retrieve all the information on the account (unmatched items included).

GBS Credit Management > Z3F_AR_STATEMENT - Balance Confirmation > image2017-9-12 17:11:22.png

Execute GBS Credit Management > Z3F_AR_STATEMENT - Balance Confirmation > BUTTON_SAP_EXECUTE .

The following screen appears:

GBS Credit Management > Z3F_AR_STATEMENT - Balance Confirmation > image2017-9-12 17:16:53.png

Press GBS Credit Management > Z3F_AR_STATEMENT - Balance Confirmation > image2017-9-12 16:49:14.png .

When this screen appears, choose Yes:

GBS Credit Management > Z3F_AR_STATEMENT - Balance Confirmation > image2017-9-12 17:20:45.png

In the Ouput Device:

GBS Credit Management > Z3F_AR_STATEMENT - Balance Confirmation > image2017-9-12 17:29:29.png

insert the printer (for SBS Lisbon is PC21) to print the Balance of Account or insert ZPDF and the output (Balance of Account) will be received in e-mail.