Reference system to manage the general customer data |
| Each customer is automatically granted a payment index reflecting his payment behavior over a certain period of time. The payment experience is defined as the weighted average delay over the 6 last months. It is expressed in days. The payment index value should be 100 corresponding to "good payment experience " 200 for "bad payment experience" blank for "new customer" meaning good payment experience A customer with no payments registered in teh last 6 months gets a bad payment index. |
"Two aspects : 1/ customer who contact Solvay for the first time and then doesn't buy Solvay product 2/ regular customer for the GBU ""A"" who wants to buy a product sales bu GBU ""B"" . He is consider as a prospect by the GBU ""B""" |
debit credit notes |
"PIC means Prior Informed Consent Regulation. The Prior Informed Consent Regulation (PIC, Regulation (EU) 649/2012) administers the import and export of certain hazardous chemicals and places obligations on companies who wish to export these chemicals to non-EU countries. It implements, within the European Union, the Rotterdam Convention on prior informed consent procedure for certain hazardous chemicals and pesticides in international trade. more information : https://sites.google.com/a/solvay.com/sbs-order-to-cash/customs-trade-compliance/information-for-gbus/compliance/classement-compliance" |
Operational system Solvay Legacy ERP |
déclaration Périodique de Stock en Entrepôt pétrolier |