ObjectiveThis procedure describes the process for issuing Certificates of Origin for all US Rhodia legacy plants. Scope and implementation dateThis process is related to customers who have not yet purchased, or have not purchased product in over a year for all US Rhodia legacies and need confirmation of where a product was manufactured. Roles and responsibilitiesActor | Role | Responsible |
|---|
CTC | - determines the origin of the product by utilizing GTS and RCS tools
- completes and signs the Certificate of Origin
- keeps copy on file for our records.
- sends copy to Customer Service for final distribution
| Customs process expert | Customer Service - GBU | - receives initial request from customer which is then sent to CTC
- transmits signed COO to customer
| Customer specialist |
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