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GBS Credit Management > Customer Credit and Trade Service Line documentation management > creation confluence.JPG

GBS Credit Management > Customer Credit and Trade Service Line documentation management > validation confluence.JPG

GBS Credit Management > Customer Credit and Trade Service Line documentation management > approval confluence.JPG

Who ?

All OtC Collaborators belong to the Confluence Group

Team Leaders or Process Experts / Managers belong to the Confluence Group

Process Experts or Process Managers belong to the Confluence Group

1. Create an Operating Procedure

1.Verify, Review the procedure

2. Once the procedure is finalized, the contributor changes the status from DRAFT to FOR REVIEW by clicking on the icon

2.Validate the procedure and then modify the status from FOR REVIEW to TO BE APPROVED by clicking on the icon and "Assign" someone who is in the sbsotc-approvers

3.The author can assign this step to someone who is in the sbsotc-reviewers, click on Assign

Enter the name of the reviewer (if you can not find the name, it is not included in the sbsotc-reviewers group)
Enter a comment
Click "Assign"

2.bis Do not validate _ inform the contributor to review the procedure