The OtC Knowledge Base is your place to get, comment and create information and then share it. It gives you access to OtC Process and sub-process designed in Aris but also to Organizational Procedures, operating procedures, forms and Glossary,available in the OtC Community but also to SAP transactions and Training IS documents.
Other Directs links : CS Guidelines Forms
Customer service
Accounts Receivable
Credit Management
Customs, Trade & Compliance
Logistic & Data
QV SBS OtC Dashboard (Open with IE)
Process Experts
Customer Service : Laure Imberti
Credit Management : Aurélie Mazerot
Cash Collection : Aurélie Mazerot
Log & Data : Jean-Baptiste Cercueil
Customs,Trade & Compliance : Sophie Nuza
Accounts Receivable : Claudrik Darnet
OtC Coordination and Communication
Stephanie Dofs
Nadine Bardanave