Objective of this Procedure

The purpose of this document is to explain the steps to be performed to extract a balance confirmation from the legal entity.

Scope

This operating procedure (OP) applies to all requests for third-party and Interco non-chained.

Definitions 

  • SBS: In the current document, “Solvay Business Services” will be replaced by its abbreviation “SBS”.
  • OTC BO AR: Order to cash Back Office Accounts Receivable
  • OP: Operating procedure
  • WARP: PI system for Worldwide Accounts Receivable and Payable
  • CICC: Coordination Internationale des Crédits Commerciaux

Scope

Frequency

 

References

 

Attachments

OTC Dispute Scenarios.xls

AR and collections disputes scenarios

Below the excel file with the description of all OTC BO AR & CCL disputes scenarios and the steps to be followed in each of them.