Welcome to the Order to Cash Knowledge Base   

Customer Credit & Trade by Domains

Organizational Procedures, Operating procedures, Internal control descriptions, forms, training supports, best pratices and guidelines access.

Know more about Customer Credit & Trade  

OtC contacts by function, country, office but also to have a direct link to the management guide 

• Process OtC - Activity by domains

• Structure - Organisation

• OtC Team localisation

How to contribute

Informations to : share, comment, have access to the workbox and/or modify and create documents as operating procedures or pages 

• OtC Confluence Space Presentation

• Request a training and Confluence access 

• Manage documentation

• Create and maintain Operating Procedures

• Publish an Operating Procedure - Approval workflow

• Workflow reports & notifications

Customer Credit & Trade IS Documentation

SAP transactions' screens , informations and linked with Operating Procedure

• Accounts Receivable

• Cash Collection

• Credit Management

• Customs Trade & Control