The OtC Knowledge Base is your place to get, comment and create information and then share it. It gives you access to OtC Process and sub-process designed in Aris but also to Organizational Procedures, operating procedures, forms and Glossary,available in the OtC Community but also to SAP transactions and Training IS documents.
Or see relevant sections:
Customer service
Accounts Receivable
Credit Management
Customs, Trade & Compliance
Logistic & Data
QV SBS OTC Dashboard (Open with IE)
Process Experts
Customer Service : Laure Imberti
Credit Management : Aurélie Mazerot
Cash Collection : Aurélie Mazerot
Log & Data : Jean-Baptiste Cercueil
Customs,Trade & Compliance : Sophie Nuza
Accounts Receivable : Claudrik Darnet
OtC Coordination and Communication
Stephanie Dofs
Nadine Bardanave