The purpose of this document is to have a detailed procedure on how to extract Statement of Accounts.
This operating procedure (OP) applies to all companies with FSCM implementation and managed in PI1, PF1, WP1 and RHO systems.
In case a customer requests a statement of account, this can be extracted by using transaction F.27 in the system in which the customer is managed (PI1 if assigned to WARP, local systems if not). The statement of account will refer to all open items as of the date of extraction and for all entities invoicing the customer. Additionally customer master data can be customized so that a customer or several ones receive a statement on a recurrent basis (ex: monthly automatic sending to customer email) – chapter 4.2.
This chapter explains how to extract from F.27 manually a customer statement of account.
Open F.27 transaction and choose the following variant:
This screen should be filled as following:
Click on Execute 
. The following screen appears:
Click on Yes
Insert ZPDF and click on Continue
In order to print/save go to "Go to" and "PDF Preview" as below:
Afterwards, you can save it or print it:
Example:
Warning: Whenever the following window below pops-up only click on YES if you would like to send the statement of account to customer's email
This chapter explains how to define the system so that statements of customers' accounts are sent automatically to the customers.
Open customer master data through FBL5N or XD03
Go to "Company code date" and "Correspondence" tab and fill the "Account statement" field with 1 or 2, according to the frequency (weekly or monthly).
In the case below, customer will receive the statement of account on a weekly basis. The email will be sent automatically to the email(s) displayed in the "Clrk's internet".
