If, for some reason, there is a risk of not collecting the payment regarding a receivable, the contract must be converted into doubtful status. The decision of putting a contract in a doubtful status belongs to Credit Management team, who should send their request to OtC AR mailbox to proceed as described in this OP.
Mandatory Requirements: AR team will need to assure that the all requests follow the next requirements:
OtC AR team is only authorized to perform any posting regarding doubtful procedure when Credit Manager sends the attached template with all the information filled in REQUEST FORM (Doubtful-Provision-Write Off) |
There are some Business Areas with no Cost Center associated. The usual format of the cost centers is "XND + 3 initial digits of the Business Area" (e.g. BA 7360 = CO XND736). If you receive an error message because it is not inserting the Cost center, try to use this rule. In case it doesn't work it might be that the Cost Center does not exist. Please request the creation to RtR-DMR_Data_Management@solvay.com. |
If a payment is received for a document which is settled with doubtful status, check the customer account to see if there is a provision created for it. If so the provision should be cancelled – follow the instruction in chapter 3.1.4. Cancel a provision. Always confirm with CM if the payment can be applied, to which invoice(s) and attach the instructions. |
Select the payment normally in FEBA/F-32 transactions and select the invoice to be cleared. In case the full amount is not paid use FB05 to leave the Residual amount with document type DO and Special GL D.
| A doubtful contract does not appear on the reconciliation screen in FEBA/F-32 and FB05 transactions. Therefore, the special G/L indicator should be inserted with "O" or "D" in order to select the invoice (s). See below: |
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Transaction Z3F_FA_BAD_DEBT_WO in PI1 is customized to work only with a debit balance, however there might be the need to apply the doubtful procedure in a credit balance, therefore these two situations are described below:
If a payment is received for a document with doubtful status, the customer account must be checked to confirm if there is a provision created (document with Special GL indicator E). If there is a provision it should be cancelled – follow the instruction in chapter 3.2.4. Cancel a provision. |
Select the payment in F-32 transaction with the company code inserted and select the invoice to be cleared. In case of APAC companies the Doubtful posting must be reversed first using FBRA and afterwards the payment is applied with the original invoice as normal practice.
| A doubtful document does not appear on the reconciliation screen in FEBA or in F-32 transactions. Therefore, the special G/L indicator should be inserted with "d" in order to select the invoice (s). |
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