To contribute to GBS Credit Management, your user must be included in a group of contributors. 

 

 

 

 

Groups of contributors 

 

There are 3 groups of contributors. You must be included in only one of them (according to your position) to contribute.  


Group name

Users

sbsotc-contributors

Solvay collaborators only (excluding contact center)

sbsotc-reviewers

Contact Centers team

sbsotc-approvers

External support / L0 to L3 escalation teams: CGI, Capgemini, Revevol

 

 

 

 

 

Before moving forward, check whether your user is already included in a contributor group.

 

 

 

 

 

Click on the group you should be included in, and look for your user

 

 

 

 

 

 

 

 

If you are not in one of these groups and you want to contribute, you must send an email to Nadine Bardanave

 

 

 

 

 

FAQ 

 

 

> Do I need to ask for the approval of my manager or anyone else to contribute ? 

 

 

No, you have only to send an email to Nadine Bardanave. She will ask the validation to process expert on your OtC Domain (Customer Service - Credit Management - Cash Collection - Accounts Receivable - Customs Trade and Compliance - Logistic & Data)

We recommend that all contributors attend a training session and read the rules before starting their contribution.