Definition

 The banners and webinars are maintained by business in the utility object. 

Novecare users can choose the type of visibility according to:

• Corporate Group: All contacts that belong to the corporate group selected will see the banner/webinar
• Account: Only contacts related to the account will see the banner/webinar
• Market: Banner/webinar visible for the Markets selected
• No selection: Visible to all  

Other fields:

• URL Banner: Redirects user to an outside download a file or a link to a page 
• URL Webinar: Shows the webinar video
• Collection: Allows the selection between Banner and Webinar
• Image URL Banner: Shows image in the banner
• Image URL Webinar: N/A
• Title: Shows a title for the content title
• Text content: Shows a description for the content

Accessing points

Data Model & Security

Who can see Banners and Webinars list views on the utility object:

• CS-GBU CRM Champion
• CS-MSP-Utility

Who can edit the Banner and Webinars records on the utility object:

• Users with the permission set 'Reports and Customer Product Association Management'

Record type name:

• Community Content

List views names:

• MSP - Banner
• MSP - Webinars

NOTE: If user does not see the banner check if contact has access to the Market