Objective 
Our goal is to manage changes effectively, minimizing disruptions to services while maintaining stability and ensuring that all IT services continue to operate smoothly and securely.
Scope 
This initiative covers all IT services, including both internal IT teams and external IT providers, ensuring that any changes made to systems, processes, or services are properly managed and aligned with organizational objectives.
Main activities 
Main roles & responsibilities 
Useful contacts 
Change Reviewers
Plateform | Domain | Name |
|---|---|---|
Digital Growth & Innovation | Support Innovation | Julie MIJAJLOVIC (main) |
Data & Pricing lead | Andrei WINTINCHER | |
Digital Operations | Willem VAN LAMMEREN | |
Digital Enterprise Solutions | HR, finops and GBS + overall plateform | Daniel Penelara |
Data & Integration | Todd TUPPER | |
SAP | Milene Zeni | |
Marketing & Sales - Enablement & Services | Jean-Christophe PHAM | |
Salesforce CRM+ | Haikel Badreddine | |
IT Infrastructure | Nathalie Roux |
Change Process Leader: To be completed by the new team
