Objective  

Our goal is to ensure that new or changed IT services are delivered efficiently, securely, and with minimal disruption to existing operations.

Scope  

It covers the entire release lifecycle, from planning and building to deployment and hypercare, ensuring seamless integration into the IT environment.

Main activities  

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Main roles & responsibilities  

• Release Owner – Oversees the entire release process and ensures alignment with business needs.
• Release Manager – Manages execution, coordination, and governance of releases.
• Delivery Managers – Ensure successful implementation and stakeholder coordination.
• Service Owners – Validate service readiness and compliance.
• Project Managers – Oversee project-specific release planning and execution.

Useful contacts  

Release Owner: Fadia BOUAZZA

Need more info  

Detailed process

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FAQ