Objective  

Our goal is to streamline knowledge creation, organization, and sharing across teams, fostering better collaboration, minimizing redundancies, and boosting overall efficiency.

Scope  

Covers all knowledge-related processes, including capturing, validating, storing, and disseminating knowledge for operational, strategic use and tools. It involves all IT services and integrates end-users, the business, internal IT teams and IT service providers

.

Main activities  

workflow graphic 

Main roles & responsibilities  

• Knowledge Manager – Oversees KM strategy, governance, and continuous improvement.
• Process Owners – Define and refine knowledge workflows within their domains.
• IT Team Leaders – Ensure KM tools align with technical infrastructure and business needs.
• Syensqo Employees – Contribute to and utilize the KM system for seamless collaboration.

Useful contacts  

Guillaume Dan : guillaume.dan-ext@syensqo.com 

Need more info  

Detailed process

Useful card 

FAQ