All documents in file format can be found in the Reporting Google Drive : https://drive.google.com/a/solvay.com/#folders/0B_fH_eB4PSMwc1ppRXVrVXh0ZXM |
List | Description |
|---|---|
sbs-is-appli-techno-report.all@solvay.com | All reporting Team, including external |
BW Support | |
All reporting team, excluding externals | |
is-qpsupport@solvay.com | SAP Technical Team |
RHD-RCS SUPPORT SECURITE | Security team in charge of account management |
| sbs-is-appli-help@solvay.com | Helpdesk in charge of opening new URs |
| Process | Coordinator | Applications in WBP | Application in PQ2 |
|---|---|---|---|
Finance Data and Reporting (ex-RtR) | |||
IS Supply Chain M&S Data & Reporting (ex-OTC) | TR, OC, GTS, FIAR, Sales | ||
IS Industrial and R&I Service Line (ex-I&P) | - Dynasys : Laure Pichot-Place (or Lei Shen) - PM : Raphael Bert or David Tan | QM, PP, PM, VS, EHS, Dynasys(APO) | |
Procurement Data & Purchasing Solutions (ex-PtP) | Purchase, SPRINT, GSV, PU, IM | ||
SERVICE LINE HR (ex-HR) | Solvay HR |
R Responsible. C Collaborate |
Action/Team | Helpdesk(HDA) | Reporting Support | Reporting Process Coordinators | Domain Process Leader (DPL) | Reporting Competence Center | SAP Technical Team | Security Team |
|---|---|---|---|---|---|---|---|
General Support | |||||||
User Training | R (Zone) | ||||||
Basic Support (Level 1) | R (Zone) | C (Zone) | |||||
Normal Support (Level 2) | R (Zone) | ||||||
Advanced Support (Level 3) | R (WW) | ||||||
Access | |||||||
Password reset/unlock | R | ||||||
Account Creation/Modification/Lock | R | ||||||
Access troobleshooting | R | C | |||||
Coordination/Communication | |||||||
Support UR Follow up | C (Zone) | ||||||
Maintenance UR Follow up | C | R | |||||
Action plan to improve usage | R (WW) | ||||||
Reinforce reporting applications usage | R (WW) | ||||||
Implement new / optimize reporting solutions | R (WW) | ||||||
Project Coordination | R | ||||||
Relation with DSI, Functions, RBS | R/C* | R/C* | |||||
Relation with DPL | R | C | |||||
Ensure good data administration | R (WW) | ||||||
Promote development best pratices | R | ||||||
Documentation | |||||||
Technical Documentation | R | ||||||
User Documentation (Application Specific) | R | C | |||||
User Documentation (General Guides) | R | C | |||||
Evolution/Correction | |||||||
Core Query publication | R | ||||||
Modelisation/Back End Developments | R | ||||||
Architecture definition | R | ||||||
Master Data management | R | ||||||
Broadcast management | R (Zone) | C | |||||
Core reports | C | C | R | ||||
Functional validation | C | R | |||||
Functional specifications | R | R | |||||
Technical specifications | C | C | R | ||||
Cleaning of un-used queries | R | ||||||
Data reloading/correction | R | ||||||
Non-Core reports | R (Zone) | ||||||
Technical | |||||||
Manual Order Transportation | R | ||||||
Server-side update/reset | R | ||||||
SAP Notes application | C | R | |||||
Monitoring | |||||||
Loading Monitorings | R | ||||||
ISSP Communication on availibility | R | ||||||
Broadcast monitoring | R |