General presentation

The project

This dashboard is the result of the "RES Key Account Dashboard" IS project.

Code : 3297

 

GBU / Function / SBSRare Earth SystemsBRMAndrew Tan
Project Cost (k€)61 (Including 46 SBS)Customer / RequestorFrancois Belet
Requested Start DateOctober  2013Sponsor / ApprovalWisnia Arnaud
Requested  Go-Live DateFebruary 2014Project ManagerDavid Tonda
ROI/Stake10 Months (7 days a month)Pay Back Period 

 

Initial description of the project request :

"With the changing dynamics of the markets, pricing alone will not suffice. Key differentiation is enhanced customer centric service levels. KA management with customers must take decisions based on facts and ability to communicate with customers without prohibitive efforts. Views need to be global and to be able to see the real issue quickly, to sustain agreed service levels between the business and customers. Today  this is not possible.

The necessary KPIs are compiled manually on a monthly basis and send widely (BU, SC, Management) but the manual consolidation and formatting / data crunching is too heavy, slow, recurrent and prone to human error.

The project aims at improving the productivity by automatizing that workload and allowing business to access this information quickly, directly formatted and up to date.

The dashboard exists ultimately to support and enhance business in its relationships with customers, responding in timely fashion and to even challenge customers’ wrong perceptions."

 Project team

David TondaIS project manager
Eric FournelDevelopment of the QV side
Frederic CazauxDevelopment of the BO sources
Shun Hui ChuaDevelopment of the BW sources
Andrew TanRES Business Project Coordinator
Sandra SilveiraExpertise on some of the OTC KPI.
Nadine BardanaveExpertise from existing Piloting & tools dashboards
Francois BeletProjet requestor & main key user (Dashboard Owner)
Laurent ThiaultSecond main key user for all supply chain topics
Catherine YezeguelianKey User for Claims
Celine DuculotKey User for Forecasting Accuracy
Florent BourachotKey User for finance (Overdues)

Access for the dashboard

The access on this dashboard is "all or nothing". There is no way to restrict the access inside the dashboard.

Access is to be approved by the dashboard owner.

Linked dashboards

The main dashboard (Production) is RES Key Account Dashboard

The development version of the dashboard is RES Key Account Dashboard DEV

Source location & documentation

You can click on the "Name Source" Links to get to the detailed documentation page.

 

Source TypeLocationName SourceFilterDashboard LocationTime perimeter
BO\\Frparboadm01\qv_extractions\QV_RES_KAQV_RES_KA_FORECAST_ACCURACY_RESWWPPS-SAFIR_001.XLS Forecast AccuracyY-1 & Y
QV_RES_KA_LEAD_TIME_CUSTOMER_RESWWPPS_001.XLSnot isnull([Lead Time (Customer Respect)]))Leadtime RespectY-1 & Y
QV_RES_KA_LEAD_TIME_DELIVERY_RESWWPPS_001.XLSnot(isnull([Lead Time (Delivery Flexibility)]))Leadtime FlexibilityY-1 & Y
QV_RES_KA_MASTER_DATA_REWWPPS_001.XLS All tab (Mapping file)Mapping
QV_RES_KA_OTIF_A_REPORT_RESWWPPS_001.XLS OTIF-AY-1 & Y
QV_RES_KA_OTIF_C_REPORT_RESWWPPS_001.XLS OTIF-CY-1 & Y
QV_RES_KA_SALES_VALUE_QTY_REWWPPE_001.XLS SalesY-1 & Y
BO\\Frparboadm01\qv_extractions\QV_COMPLAINT_NEWQV Complaint by GBU CWWPPS ZSECT00068.XLS Claims 
SMART

Initial Catalog=HistoSMART

Data Source=FRPARSMBP1

HistoSMART.dbo."QV_COMPLAINT"CPNT_ENTR = 'ENTRP00003' AND Year(CPNT_DATE_RECP) >= Year(today())-1ClaimsY-1 & Y
MANUAL FILE\\FRPARQLAP01\RES KA - Target & LeadtimeContractual lead time.xlsxWe save leadtime value for each month. Data are stored for each monthLeadtime Respect & Leadtime FlexibilityMapping
Dashboard Version.xlsx Information
TARGET.xlsx According to values in the file TARGET 
ARIS\\FRPARQLAP01\f$\Qlikview Storage\Private Data\Source Documents\In Production\ARIS_DATA\RESpoChange.CSV PO ChangesY-1 & Y
poSpeed.CSV PO SpeedY-1 & Y
BWCUB_FIAR1QVMS_BW_QRY_CUB_FIAR1_0003[_1___RCS_G_B_U__Key] = 'ZSECT00068'OverduesY-1 & Y
MPR_WC02QVRESSC_BW_QRY_MPR_IC002_0011 StocksY-1 & Y

 

 

Join between sources

 

SourceKey SourceAttached KeyAttached sourceAttached DataAttribut Name in dashboard
Leadtime Respect[Ship to code]- [Material code]- Month YearContractual lead time.xlsx[Lead time days]CONTR_LEADTIME
Leadtime Flexibility
SMART Claims

CPNT_ORDR_NB&

CPNT_LINE_NB

[Order Number Smart]& SubField([Order and line number],'/',2)QV Complaint by GBU CWWPPS ZSECT00068.XLS[IECRA code], [Material code], [Despatch plant code] , [Ship to code], [Legal company code]IECRA_KEY, MATERIAL_KEY, PLANT_KEY, SHIP_TO_KEY
QV Complaint by GBU CWWPPS ZSECT00068.XLS[IECRA code]QV_REF structure axis RCS CWWPPE.XLS[IECRA name]IECRA_LABEL_CL
Forecast Accuracy, Leadtime Respect, Leadtime Flexibility, OTIF-A, OTIF-C, Claims, Sales, PO Speed, PO Changes[Ship to code]- [Material code]QV_RES_KA_MASTER_DATA_REWWPPS_001.XLS[Ship to KA name]SHIP_TO_KA
[Ship to code][Ship to name], [Ship to country code], [Ship to country name], [Ship to geographical zone code]SHIP_TO_LABEL, SHIP_TO_CTRY_KEY, SHIP_TO_CTRY_CL, SHIP_TO_ZONE
[Material code][Production plant name], [Product name],[Material ENT group name], [Material ENT subgroup name]PROD_PLANT_LABEL, PRODUCT_LABEL, MAT_ENT_GRP_LABEL, MAT_ENT_SUBGRP_LABEL
Stocks[Ship to KA name], [Production plant name], [Product name],[Material ENT group name], [Material ENT subgroup name]SHIP_TO_KA, PROD_PLANT_LABEL, PRODUCT_LABEL, MAT_ENT_GRP_LABEL, MAT_ENT_SUBGRP_LABEL

 

 

 

Common Attributes and naming

 

SourceTimeMaterial AxisShip to AxisShip to KAPlantIECRACompanyOrder LineDoc TypeDelivery TypeContr. Lead.Interco
Name in DashboardMONTH_YEARMATERIAL_KEYMAT_ENT_GRP_LABEL, MAT_ENT_SUBGRP_LABEL, PRODUCT_LABEL, PROD_PLANT_LABELSHIP_TO_KEYSHIP_TO_CTRY_CL, SHIP_TO_ZONE_CLSHIP_TO_KAPLANT_LABEL_CLIECRA_LABEL_CLCOMPANY_LABELORDER_LINEDOC_TYPE_KEYDELIVERY_TYPECONTR_LEADTIMEFLAG_INTERCO
Forecast Accuracy[Year/month][Material code]Mapping with [Material code]on BO MASTER DATA File ([Product name])[Ship to code]Mapping with [Ship to code] on BO MASTER DATA File ([Ship to country name], [Ship to geographical zone code])Mapping with [Ship to code]- [Material code] on BO MASTER DATA File ([Ship to KA name] )        
Leadtime Respect[Purchase order date]

Mapping with [Material code]on BO MASTER DATA File ([Material ENT group name]

, [Material ENT subgroup name], [Product name], [Production plant name])

For Stocks, if we don’t have [Material code] we use [C_MATPLNT__C_MATGRP], [C_MATPLNT__C_MATSGRP],

[Plant name][IECRA name][Legal company name][Order and line number][Commercial document type code][Delivery Type][Lead time days] 
Leadtime Flexibility[Despatch actual good issue YYYY/MM]
OTIF-A[Order first ATP good issue date - YYYY/MM] 
OTIF-C[Order last requested delivery date cust - YYYY/MM] 
Sales[Year/month]    N
ClaimsCPNT_DATE_RECP[Despatch plant code CPNT_INTR_COMP
PO ChangesFunction time [By month]"Material[Ship-to party]Plant      N
PO SpeedEnd time [By month]" Company code (billing)]    N
Stocks [_2C_MATNR]  Mapping with [Material code] on BO MASTER DATA File[_0PLANT] [_0COMP_CODE]    N
Overdues [_0DEBITOR][0DEBITOR__0COUNTRY], [0COMP_CODE__C_ZONE][0DEBITOR__C_GRCUST] [0G_CWWE01]N

 

 

Mapping

Mainly mapping in application:

Mapping Statut Claims

 

CPNT_STAS_VALUCOMP_STATUS_LABEL
1Open
2Open
3Open
4Open
5Closed
6Open

Mapping Severity Claims

 

CPNT_GRAV_SEVERITYCOMP_SEVERITY_LABEL
1Standard
2Major
3Critical
4Obsolete
5Anomaly

 

All mapping are in this URL : \\FRPARQLAP01\f$\Qlikview Storage\Private Data\Source Documents\In Production\RES KA\Sources\MANUAL_SOURCES

Mapping Contractual Leadtime

We have a contractual Leadtime value for combination of each ship to key and material key.

 

Technical Doc_html_ee72cc6.png

 

Moreover, we give the month value for each loading and we keep the historical data for Y and Y-1:

 

[$(VS_QVW_NAME)]:

LOAD Evaluate([SHIP_TO_KEY])*1&'-'&Evaluate([MATERIAL_KEY])*1 AS KA_JOIN_KEY,
 
[Lead time days],
 
monthName(makedate(year(today()),num(month(today())),1)) AS MONTH_YEAR,
 
FROM
 
[$(VS_FLD_SOURCE_MANUAL)Shared Files\Contractual lead time.xlsx]
(ooxml, embedded labels, table is Sheet1);

IF FileSize('$(VS_FLD_STORE_SOURCE_QVD)$(VS_QVW_NAME).QVD') > 0 then
 
Concatenate ([$(VS_QVW_NAME)])
Load *
 From [$(VS_FLD_STORE_SOURCE_QVD)$(VS_QVW_NAME).QVD] (qvd)
 where monthName(makedate(year(today()),num(month(today())),1)) <> MONTH_YEAR
 and Year(MONTH_YEAR) >=YEAR(TODAY())-1;

Specific Data

 

SourceAttributsName in dashboardNew or existingComments
Forecast Accuracy[Forecasted Demand (Pre-SOIP M-1)], [Forecasted Demand (Pre-SOIP M-3)], [Actual Demand]FOAC_FORECAST_M1_KG, FOAC_FORECAST_M3_KG, FOAC_DEMAND_KGExistingSUM([Field])
Deviation M1FOAC_DEVIATION_M1Newfabs(SUM([Actual Demand])-SUM([Forecasted Demand (Pre-SOIP M-1)]))
Deviation M3FOAC_DEVIATION_M3Newfabs(SUM([Actual Demand])-SUM([Forecasted Demand (Pre-SOIP M-3)]))
LEVEL_AGGRFOAC_LEVEL_AGGR

New

(We concatenate

data of Details

and Aggregation

value in the

same table)

  • Aggregation’ for MONTH_YEAR, SHIP TO KA and PRODUCT dimensions
  • Details’ for MONTH_YEAR, SHIP TO KA, PRODUCT and SHIP TO dimensions
Leadtime Respect[Lead Time (Customer Respect)]LEAD_C_LEADTIMEExisting 
LEADTIME RESPECTLEAD_C_LEADTIME_RESPNewIF([Lead Time (Customer Respect)]<[Lead time days],0,1)
Leadtime Flexibility[Lead Time (Delivery Flexibility)]LEAD_D_LEADTIMEExisting 
LEADTIME FLEXIBILITYLEAD_D_LEADTIME_FLEXNewIF([Lead Time (Delivery Flexibility)]>=[Lead time days],0,1)
OTIF-A[OTIF A - On Time Detail], [OTIF A - In Full Detail]OTIF_A_OTD , OTIF_A_IFD ,ExistingNot used
OTIF_AOTIF_A_FLAGNewIF([OTIF A?]='YES',1,0)
OTIF-C[OTIF C - On Time Detail], [OTIF C - In Full Detail]OTIF_C_OTD , OTIF_C_IFD ,ExistingNot used
OTIF_COTIF_C_FLAGNewIF([OTIF C?]='YES',1,0)
ClaimsCPNT_ID, CPNT_STAS_VALU, CPNT_GRAV_SEVERITY, META_CPNT_MOTI, RESOL_CODE, [Order Number Smart]COMP_ID, COMP_STATUS_LABEL, COMP_SEVERITY_LABEL, COMP_MOTIVES, COMP_RESOL_PLANT_KEY, COMP_NUMBERExisting 
Stock[_0GL_ACCOUNT__C_GL_STYP], [_0VAL_CLASS]STOCK_GL_ACCOUNT_SUBTYPE, STOCK_VALUATION_CLASSExisting 
[Measures_M_01] to [Measures_M_23] + [Measures_D_01]STOCK_KGNew2 Loadings of the BW query, once for KG once for KRE and crosstable of column per month for keep just 2 attributs
STOCK_KRE
Overdues[Overdues_JAN_Y_1] to [Overdues_DEC_Y] + [Overdues_Previous_day]OVER_OVERDUES_EURNew 
[AR_JAN_Y_1] to [AR_DEC_Y] + [AR_Previous_day]OVER_AR_EUR
Sales[Actual sales -CP-], [Quantity -PUQ-]SALES_EURO, SALES_QTYExisting 
PO Speed[Sales item type original)], CT Order item first confirmation [Person-days], [Number of processes], [Order Cycle Time]

SPEED_SALES_TYPE, SPEED_DAYS_CONFIRMATION,

SPEED_TOTAL_DAYS, SPEED_NB_PROCESS

Existing 
EXIST_CHANGESPEED_EXIST_CHANGENewIF([Number of change schedule line]>=1,1,0)
PO Changes[Number of quantity changes (Origin Solvay)], [Number of delivery date changes (Origin Solvay)], [Number of quantity changes (Origin Customer)], [Number of delivery date changes (Origin Customer)], [Number of processes]

CHANGE_QTY_BY_SOLVAY, CHANGE_DELI_DATE_BY_SOLVAY,

CHANGE_QTY_BY_CUST, CHANGE_DELI_DATE_BY_CUST, CHANGE_NB_PROCESS

Existing 

 

Others new attributes in dashboard:

 

AddMonths(MONTH_YEAR, $information) AS MONTH_YEAR, // Key

 

[Quantity -PUQ-] AS Quantity_$information
 Resident TABLE;
next;

 

Example:

STOCK

 

MaterialQty
1100
250
3300
4100

 

SALES

 

KAMaterialQty
1140
1330
3350
2150
2250
2320

 

COEFF

 

KAMaterial

Qty

Sales

Qty

Stock

CalculCoeff

New Stock

Value

1140100(40/(40+50))0.4444.4
1330300(30/(30+50+20))0.390
3350300(50/(30+50+20))0.5150
2150100(50/(40+50))0.5555.6
22505050/50150
2320300(20/(30+50+20))0.260
 4 100IF(NO SALES, 1)1100

 

The material 4 have a coefficient of 1 but he doesn’t reliable with a KA.

Model

Technical Doc_html_559154e5.png

Loading

Edit

Technical Doc_html_540beaf7.png

 

IF([Commercial document type code]='UB' OR [Commercial document type code]='NB','Y','N')

 

For Stocks BW query, we have one column of stock value by Month : [Measures_D_01] = M, [Measures_M_01]= M-1, [Measures_M_02]=M-2 … [Measures_M_23]=M-23

 

For Overdues BW query, we have one column of AR an Overdues value by Month : [Overdues_Previous_day], [Overdues_JAN_Y-1], [Overdues_FEB_Y-1], … [Overdues_DEC_Y]