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<table>
<tr>
<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/1835297/Support.png" alt="BW Contacts & Organisation"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/QVPrivate/#HContacts26Organisation">Contacts & Organisation</a></span><br/>
Important contacts and QV team roaster</p></div></td>
</tr>
<tr>
<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/1835297/transactional.png" alt="Footprints Process"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/QVPrivate/#HFootprintsProcess">Footprints Process</a></span><br/>
Footprint processes for support teams and competence center</p></div></td>
</tr>
<tr>
<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/1835297/content.png" alt="Applications documentation"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/QVPrivate/#HDashboardslist">Dashboards list</a></span><br/>
List of the existing production dashboards and link to their documentation</p></div></td>
</tr>
</table>
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<table>
<tr>
<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/1835297/web.png" alt="Modelisation"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/QVPrivate/QV+Modelisation">Modelisation</a></span><br/>
Rules, best pratices and documentation on QV design.</p></div></td>
</tr>
<tr>
<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/1835297/dataloading.png" alt="Exploitation"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/QVPrivate/QV+Exploitation">Exploitation</a></span><br/>
Rules, best practives and processes for the loadings monitoring.<p></div></td>
</tr>
<tr>
<td><img src="http://frph2-appvm105.rhd.priv.rhodia.com:8090/download/attachments/1835297/introduction.png" alt="BW Introduction"/></td>
<td><div><p><span class="wikilink"><a href="/xwiki/wiki/is_support/view/QVPrivate/#HUsefulLinks">Useful Links</a></span><br/>
Important links for QV.</p></div></td>
</tr>
</table>
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|
Managers |
Description |
|---|---|
Christophe Audefroy |
BW Competence Center Manager |
Dashboard |
Europe |
Asia Pacific |
North America |
Latin America |
|---|---|---|---|---|
RBS Indicator |
Sophie MAILLET |
Li Lian CHEONG |
Sophie MAILLET |
Sophie MAILLET |
Marketing & Sales |
Sophie MAILLET |
Li Lian CHEONG |
Maxime GUGLIELMETTI |
Tiago CARVALHO |
GSV Cockpit |
Ghada BOULALA |
Evonne TEOW |
William KEHAYES |
Fernanda ZANETTI |
SMART - Complaint |
Muriel LINARD |
Nina SONG |
Maxime GUGLIELMETTI |
Leonardo ANSER |
ICARE Dashboard |
Céline VERGNE |
Jean-Christophe GUEGUEN |
Kelli MERCURIO |
Céline VERGNE |
Scope/Team |
Competence Center |
Level 3 |
Level 2 |
Helpdesk |
|---|---|---|---|---|
Worldwide |
Nick GAN |
- |
- |
- |
Asia Pacific |
- |
David TONDA |
PUAY Patrick
LOH Min Hwa
ANG Mei Ling
WANG Jane
Kim LIN
Europe |
- |
|
|
|---|---|---|---|
Latin America |
- |
|
|
North America |
- |
|
|
Action/Team |
Local IT (ATOS / SMIO) |
Competence Center |
Helpdesk |
|---|---|---|---|
QV Plugin Installation |
X |
|
|
Account creations |
|
X |
|
Creation/Modification of dashboards |
|
X |
|
Investigation on source tools |
|
X |
|
Basic navigation help |
|
|
X |
Name |
Owner |
Description |
Public |
|---|---|---|---|
David TONDA |
Statistics and search for BO/BW Broadcasts |
IT Only |
|
Sophie MAILLET |
RBS KPI Dashboard (Accounting, Credit Management, Procurement...) |
RBS |
|
Céline VERGNE |
Human Ressources Management Dashboard (Based on ICARE data) |
HR Management |
|
Francois Belet |
Commercial/Supply chain KPI by Key Account for the Rare Earth GBU |
RES commercial/supply chain |
Link |
Description |
|---|---|
Production Access Point |