General presentation

Objective of the application

Describe in a few words the content of application + link with functional or technical specifications (google links) done with during the project or linked with PPMO

The iCare project was developed in October 2017 and consist in developing on WBP the PQ1 BW flow and Function Modules (which are decommissioned) regarding Accounts, Pending Orders and Overdues to be sent to Salesforce.

Function Modules are used, through multiple type of operations, to synchronized Salesforce & BW.

WebMethods is used as a Middleware between both.

Tool and IT leader of the application: Anon Kasemvilas Name of project or main leader for the application + reporting coodinator

Usage information

How many users? Which user category ? Is there critical period ? Which geographical perimeter? Describe in one sentence: around 50 users, worldwide or 200 users / European Site

History

This project only consist on a migration of existing Function Modules and BW objects from PQ1 to WBP.

Roles & Access

Roles and access

List of application role + menu role  and explanation if we have several applications role with specials rules.

Authorization objects

List of autorisation objects mandatory for the application.

Dataflow overview

Use the google presentation below as a template. This google presentation must be saved in the Reporting GDrive folder under the corresponding application. Then post the link to the document here.

Reporting documentation drive folder:

https://drive.google.com/drive/folders/0B0qn89R0RGdqYkZZOFZyYXlXVkE

Exemple of dataflow overview :

Template Application name DataFlow

Functional and Technical rules on Workbench + Reporting

Rules & Explanations

Detail of main topics with explanations of the rules and only the main + special rules about queries to run and use in the correct way

Dependencies with other applications

Dependencies with other application (BW, QV, Externals tools like PVelocity or Dynasis etc...

Data loadings

Info providers and objects loaded

Detail of process chain, list + link between or special event done for the loading

Loading frequency

Detail of frequency : monthly; weekly or else

Average performance

if possible, give some information on average process chain duration, amount of data loaded and total data volume example: daily process chain loaded in 30 min, weekly chain loaded in 1h15, with around 2k to 10k lines in DELTA mode for a total of 10M lines in cube. The purpose is to give a general overview of the volume of data managed y the application

Record Keeping

Give details if any historisation is done, example: keep only data greater than beginning of Y-3

Reporting

Queries End User Documentation

Query end user documentation should be created in the public "Customer Support Wiki" space under the corresponding BW application page : BW - Application. Technical query query documentation, if necessary should be added as a sub-page of this documentation using the BW Technical Query Documentation template.

Main queries

List the most important and complex queries only with a link to the documentation

Main functionalities

Give detail on all complex functionalities: list most important and/or complex KPI, query jump, alerts

Broadcast

Indicate if there are broadcasts and give some details on the broadcast settings.

Maintenance

Known bugs

Give the list and explanation on the known, not-solved, bugs.

Recurring procedure

List recurring procedures

Planned Evolution

Detail planned major evolution if already known. Example: complete decommissioning of application is planned in 2017 / Extension to solvay perimeter planned in 2nd semester of 2016