General presentation

The aim of the document is to list daily and monthly checks to do and following actions.


Daily checks are split between BW DynaSys team menbers of us following this planning

PeriodResponsible
1 to 10 of each month includedIsmail Ammor
11 to 20 of each month includedJulien Agasse
21 to 30 or 31 of each month includedNathalie Perrillat-Collomb


Please register all production issue in following google spreasheet

 

Every day by 9.15 am CET

with transaction ST13 / BW-Tools,  use the variants DYNASYS_INTERF and DYNASYS_REPORT to have all the chains of interface and reporting

Check Interfaces chains - Steps to follow & Actions to do


Check following chains has run, and ended ok.

ChainTypeDescriptionFrequencyCriticity

PC_DPS_DYNASYS_01

InterfaceDPS DynaSys: META PART1 - D - Daily Meta-Chain Part 1

Daily after Global sales chains (Not on week-ends or certains bank holidays )

=> starter = EVENT Z_EVT_END_GL006

HIGH

PC_DPS_DYNASYS_25

InterfaceDPS DynaSys: META PART2 - D - Daily Meta-Chain Part 2

Daily after Global sales chains (Not on week-ends or certains bank holidays )

=> starter = EVENT Z_EVT_END_GL003

HIGH
PC_DPS_DYNASYS_03InterfaceDPS Dynasys: META - W - Weekly Meta-ChainWeekly on saturdays à 9am CET

HIGH

Certain GBUs are weekly refreshed on DynaSys => In case of issue, inform DynaSys team on Monday

CAUTION : This chain should not be repaired on mondays as daily chain is replacing it



If both daily chains have not finished by 7 am, identify the root cause and estimate the ended time (if possible)

Inform Dynasys team before by 9:15 am CET


Email address:  SBS-IS-DynaSys-team@solvay.com + nathalie.perillatcolomb-ext@solvay.com + Ismail.ammor-ext@solvay.com + julien.agasse-ext@solvay.com

If only PC_DPS_DYNASYS_25 is late => adapt object and content of the email refering to DP
if both chains are late => adapt object and content of the email refering to both  DP / DiP-PP


Email Object  /!\ [DP/DIP-PP] Dynamic import will be late today


Email Content (to be adjusted according to impact DP and / or DiP-PP):

"Hello,

Due to an issue on BW side, data files will not be available for Dynasys integration before 11:00 CET.
The integration in Dynasys will be ended approximatively between 12:00 (DIP1/DIP2) and 13:00 CET (DP1/DP2/DP3). 
Regards,"

 * give more details about the issue (Global Sales delay, Global Sales error, DynaSys chain issue, Source System PF1/WP1 issue...)

Check Reporting chains - Steps to follow & Actions to do

Check the process chain from the night before 6pm until current day 7am.

ChainTypeDescriptionFrequencyCriticityComment

PC_DPS_DYNASYS_15

ReportingDPS Dynasys: META - D - 6.Reporting DynaSys (Dynamic KPIs)Daily at 7am , 2pm , 6pm , 11pm (Not on week-ends or certains bank holidays )HIGH

PC_APO_17

ReportingMETA - D - APO - Current period and future periodsDaily at 1am (Not on week-ends or certains bank holidays )LOWremoved from scheduling 07/07/2020 (Special Chem Go-Live)

PC_DPS_DYNASYS_09

ReportingDPS Dynasys: META - M - 6.Reporting DynaSys (Snapshots)Every 6th of month at 6amHIGH

PC_APO_18

ReportingMETA - M - APO - SnapshotsEvery 6th of month at 9amLOWremoved from scheduling 07/07/2020 (Special Chem Go-Live)



If chain PC_DPS_DYNASYS_15 has not run at 6pm CET previous night or 11pm CET previous night

=> inform etienne.ribet-ext@solvay.com + pablo.prieri-contractor@solvay.com + nathalie.perillatcolomb-ext@solvay.com + Ismail.ammor-ext@solvay.com + julien.agasse-ext@solvay.com


If chain PC_DPS_DYNASYS_15 has not run at 7am CET or 2pm CET

=> get last timestamp in DPS DPDYN39 / DYN - Table SYS_TIMESTAMP ( Write-Optimized ) by running IP "IP: DTS_SYS_TIMESTAMP (Dynasys) - Full with filters"

=> check time stamps date + time

=> inform  etienne.ribet-ext@solvay.com + pablo.prieri-contractor@solvay.com + nathalie.perillatcolomb-ext@solvay.com + Ismail.ammor-ext@solvay.com + julien.agasse-ext@solvay.com

=> inform users by using last received emails called (or create new message)


Add distribution list :

$DynaSysDP2-KeyUsers (DP2 = CM Aero) =>  for CM Aero message

$DynaSysDP3-KeyUsers (DP3 = Novecare) => for others GBUs

$DynaSysDP-KeyUsers (DP = rest of GBUs) => for others GBUs


Change Email Object

Demand planning BW report => Not up to date or Not available   => for others GBUs

CM Aero-Demand planning BW report => Not up to date  or Not available => for CM Aero


Put Email content 

"Hello, 

Due to an issue, Demand planning BW reports are  not up to date  or not available
I will keep you informed when report are available."


=> inform QV team if necessary  guillaume.viaux-exterieur@solvay.com

Check impact on QV - Demand Review for SBS Dashboard - All except CM (Aero)

Every day by 2.45 pm CET

Check following chain or check you have received the automatic email called "Demand planning BW report successfully update"

ChainTypeDescriptionFrequencyCriticity

PC_DPS_DYNASYS_15

ReportingDPS Dynasys: META - D - 6.Reporting DynaSys (Dynamic KPIs)Daily at 7am , 2pm , 6pm , 11pm (Not on week-ends or certains bank holidays )HIGH

if no, refer to action described for morning reporting checks.

Contacts 

CGI team for WBP Chains Issues

Uppasettyraghava Harsha :    harsha.uppasettyraghava-ext@solvay.com

Yeturu, Amareshwar :              amareshwar.yeturu-ext@solvay.com

Radha Eepuri :                        radha.eepuri-ext@solvay.com

Generic email address (caution 23 members) : SBS-IS-Appli-Techno-Report-BW.CGI@solvay.com

DynaSys team for DYNASYS PROD Issues 

Pablo Prieri :                 pablo.prieri-contractor@solvay.com

Etienne Ribet :              etienne.ribet-ext@solvay.com

Richard LAUTH (if Etienne is out) :           richard.lauth@qad.com

Mathieu Ursprung (if Etienne is out) :      m8u@qad.com


Know Issues

Field XXX is not a member of XXX

See Connection with UD CONNECT


Release days for DynaSys team 

DynaSys DP = Weekly release all Mondays from 12pm to 12h45pm + Monthly release every 1st Thursday of month 

  DynaSys DIP = Monthly Release every 2nd Thurdays of month


Note that during the days of the monthly release, Demand Planning BW report is not updated at 2pm and sometimes also 6pm.

Below, an example of email to inform users:

"Hello,

Due to Release on DynaSys side, Demand Planning BW report will not be updated at 2pm CET. The next update is scheduled today at 6pm CET.
Thanks for your understanding.

Regards,
"