The ITC application regroups all the reports that will permit to the credit managers to follow there customer portfolio. The different reports will present data about :
There are two main parts : the ITC reports with the global view of the customer situation, and the FSCM (Financial Supply Chain Management) reports to assure the follow up of the customers (dispute and promise to pay). |
For this Application the access is provided based on the BW menu "ITC - Credit Management" and it's done via Service one. Fill the form In SAP system select the "WBP - BW Business Warehouse" In WBP - BW Business Warehouse : Select the Business Role select the "ITC - Credit Management". |
Target Users: Credit Management Community (Risk and Collection), Controllers, Collection Team, Short Payment Team (Only one query => Dispute Follow up for Short Payment) and Sales Team |
VERSION | DATE | MODIFIED BY | DESCRIPTION |
0.01 | 17.10.2023 | Inês Vilares | Initial draft |
|
Credit management in SAP involves the processes and tools used to assess and control credit risk associated with customers and business partners. It is a crucial component of the SAP Financial Accounting (FI) and Sales and Distribution (SD) modules, which allows organizations to evaluate the creditworthiness of their customers, set credit limits, monitor outstanding receivables, and ensure the timely collection of payments. Here are some key aspects of credit management in SAP:
Efficient credit management in SAP is vital for maintaining a healthy cash flow, reducing bad debt, and ensuring a stable financial position. It allows organizations to balance the need for sales and growth with the necessity of minimizing credit risk.
In the context of SAP, "FSCM" stands for "Financial Supply Chain Management." It is a set of applications and tools within SAP designed to help organizations manage various financial aspects of their supply chain and improve their overall financial processes. FSCM encompasses various modules and functionalities that address different aspects of financial supply chain management, including credit management, collections management, dispute management, and cash and liquidity management.
Key components of SAP FSCM include:
SAP FSCM is designed to streamline financial processes, reduce credit risk, enhance cash flow, and improve customer relationships, ultimately contributing to better financial supply chain management.
For Solvay exist a lot of processes and teams involve in the credit management and FSCM scope. In the following link we have more informatin about these areas https://wiki.solvay.com/display/public/SBSOTC/CCT+Domains+-+Operating+Procedures.
For this application find below all the workbooks available:
Folder: ITC Credit Management
1.Credit Mgt Reporting
| Reports | Definition | Prompts | BW Workbook Query | Query Technical Name |
|---|---|---|---|---|
| Credit Mgt - Aged Balanced (Core Workbook) | This report reflects the total balance per customer and the total of overdues for the calendar day selected. It's also possible to see the amounts for the different ranges in overdue: Overdue 0-4 days; Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0016 | BW_QRY_MVFIAR01_0006 |
| Credit Mgt - Anticipated payments (Core Workbook) | This report has the total amount in local and EUR currency for the customers (legal) by company code and the result between the Due Date minus the Clearing Date. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0012 | BW_QRY_MVFIAR02_0005 |
| Credit Mgt - Blocked Orders | This report has 3 sheets:
| Mandatory:
Optional:
| BW_WBK_ITC_0001 | BW_QRY_MVFIAR03_0001 BW_QRY_MVFIAR03_0002 |
| Credit Mgt - Credit Exposure & Payment Perf. (Core Workbook) | Check with the BAO - Ellon will check this Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0004 | BW_QRY_MVFIAR01_0009 BW_QRY_MVFIAR01_0006 BW_QRY_MVFIAR01_0008 BW_QRY_IFRFIAR01_0001 |
| Credit Mgt - Credit exposure (core Workbook) | This report shows the total values per customer and GBU for the outstanding balance and other KPI's for the credit management scope like exposure, global credit limit, credit line %, etc). Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0018 | BW_QRY_MVFIAR01_0008 |
| Credit Mgt - Credit Management Workbook (Core Workbook) | It provides an overall view on Credit Performance. It covers main Credit KPIs to report global performance for Solvay Group, a GBU or a specific GBU perimeter (eg. Geographical or Entity), a Region. Several sheets are in place for the diffeent analysis as Global Trends, Top 20 for overdues or ratings, Aged balance and DSO analysis by zone, company code and activity, doubtful detailed. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0008 | BW_QRY_MVFIAR01_0006 BW_QRY_MVFIAR01_0002 BW_QRY_MVFIAR01_0001 BW_QRY_MVFIAR01_0003 BW_QRY_MVFIAR01_0007 |
| Credit Mgt - Customer Payment Terms (Core Workbook) | This report provides information by customer and the payment terms to analyze some data related with the payment terms (gap in days, number of payment days, number of customer and % with high duration). Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0006 | BW_QRY_MVFIAR01_0011 |
| Credit Mgt - Customer Portfolio Scan (Core Workbook) | This report it's by customer and the users can check the values for the outstanding for the selected period and the possibility to select previous for comparison, overdue total amount and % and the advance payments amounts. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0002 | BW_QRY_MVFIAR01_0002 |
| Credit Mgt - Customer review date & activation | This report shows different sheets with the review dates and exceeded for 1-30 days and > 30 day. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0005 | BW_QRY_C_CST_CA2_0002 BW_QRY_C_CST_CA2_0001 BW_QRY_MVFIAR04_0001 |
| Credit Mgt - Detailed aged balance (Core Workbook) | This report reflects the total balance per customer and the total of overdues for the calendar day selected. It's also possible to see the amounts for the different ranges in overdue and due:
Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0023 | BW_QRY_MVFIAR02_0003 |
| Credit Mgt - Detailed Open/Cleared items (Core Workbook) | This report shows by default a view with the FI document numbers with detail dates and the total amount in the different currencies. In here the user can see in detail all the information for the open and cleared items. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0021 | BW_QRY_MVFIAR02_0001 |
| Credit Mgt - Doubtful cust. (Core Workbook) | This report shows the values per customer for the total outstanding, doubtful and write down value and percentage. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0013 | BW_QRY_MVFIAR01_0003 |
| Credit Mgt - DSO (Core Workbook) | This report shows per customer the amounts for the measures Turnover, Outstanding, Not yet due, DSO and the Best DSO for the calendar day selected and previous months. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0011 | BW_QRY_MVFIAR01_0001 |
| Credit Mgt - Global Credit Exposure (Core Workbook) | In here we have two sheets with the following information:
Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0003 | BW_QRY_MVFIAR01_0008 BW_QRY_MVFIAR05_0001 |
| Credit Mgt - Internal control (Core Workbook) | For this reports we have 3 sheets for analysis based in the customer credit management information and we can see:
Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0010 | BW_QRY_MVFIAR01_0012 BW_QRY_MVFIAR01_0014 BW_QRY_MVFIAR01_0015 |
| Credit Mgt - Payment perf. (Core workbook) | Ths report it's possible to analyze per customer the amounts for Total Cleared and Payment perf. on last 6 months %. In the Total Cleared values the uses can check in more detail the following measures:
Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0019 | BW_QRY_MVFIAR01_0009 |
| Credit Mgt - Process Expert Workbook) | In here exist several sheets where we can see different analysis to provide an overall view on Credit Performance of Solvay Group and All GBUs. It covers main Credit KPI's o report global performance for Solvay Group, providing detailed figures and performance ranking for GBUs. Sheets:
Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0007 | BW_QRY_MVFIAR01_0006 BW_QRY_MVFIAR01_0002 BW_QRY_MVFIAR01_0001 |
| Credit Mgt - Risk Distribuiton (Core Workbook) | This report shows the amounts for Total Outstanding, Total Overdue, Overdue % and Nb of PRS Custo Credit for the calendar day sleected and previous periods. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0017 | BW_QRY_MVFIAR01_0007 |
| Credit Mgt - Weighted Paymt terms & delays (Core Workbook) | This report is defined in Conso. view as all the other Credit Mgt reports, meaning in WP1/PF1/PI1 area and after Intercos eliminations It includes factoring entries that can be seen both in Legal/Affiliate (origin) Company points of view. 1) Cash in follow up
2) Open items follow up
Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0028 | BW_QRY_MVFIAR02_0007 |
| Credit Mgt - WP1 Credit Exposure (Core Workbook) | This report presents the information for the customer and document level to see measures as the credit limit, the expected shipments and the respective cumulative amount to check the credit exposure for each customer. | Mandatory:
Optional:
| BW_WBK_ITC_0027 | BW_QRY_CPFIAR10_0001 |
| Credit Mgt - WP1 Weighted Aver. Days Paid (Core Workbook) | In this report the user can check the values related with the Agreed Paymt Terms Days, Real Paymt Terms Days, Amount Loc./Target curr., Weighted amount Loc./Target curr. and Days Slow. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_0026 | BW_QRY_MVFIAR02_0006 |
2.FSCM - Cash Collection Reporting (Dispute & Promise to Pay)
| Reports | Definition | Prompts | BW Workbook Query | Query Technical Name |
|---|---|---|---|---|
| BW - PCM - by GBU (Core Workbook) | This report is used more focus for the PCM it's not expected for the users to work with this in AfO. Default values:
| Optional:
| BW_WBK_PCM_0001 | BW_QRY_MVFIAR10_0001 |
| BW - WISE - Cash Collection Piloting Report (Core Workbook) | This report it's a master data regarding the dunning block associated to the customer and we can see information as Dunning Level, Dunning Clerk, Last dunned and Coll. Specialist by default but more fields can be added. Default values:
| Optional:
| BW_WBK_FSCM_0001 | BW_QRY_MVWISE03_0001 |
| BW - WISE - Cash Collection Statistics Report (Core Workbook) | BW_WBK_FSCM_0005 | |||
| BW - WISE - Dispute Follow up wth CLM Org. Info (Core wbk) | BW_WBK_FSCM_0003 | |||
| BW - WISE - Dunning Level Report (Core workbook) | BW_WBK_FSCM_0004 | |||
| BW - WISE - Scenario Collection Piloting Report (Core wbk) | BW_WBK_FSCM_0002 |
3.Credit Mgt Without Consolidation Rules
| Reports | Definition | Prompts | BW Workbook Query | Query Technical Name |
|---|---|---|---|---|
| Credit Mgt - Aged Balance in acct. view (Core Workbook) | This report reflects the total balance per customer and the total of overdues for the calendar day selected. It's also possible to see the amounts for the different ranges in overdue:
Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_7006 | BW_QRY_MVFIAR01_7006 |
| Credit Mgt - Doubtful cust. in acct. view (Core WorkBook) | In this report we can see the total balance and the doubtfull amounts per customer. It's also possible to add more measures to compare with previous months. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_7003 | BW_QRY_MVFIAR01_7003 |
| Credit Mgt - DSO in acct. view (Core WorkBook) | This report shows the DSO amounts for the month selected and previous months to perform a comparison between them per customer. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_7001 | BW_QRY_MVFIAR01_7001 |
| Credit Mgt - Overdue in acct. view (Core Workbook) | This report has the outstanding values, the total of overdues and the % of overdues for the selected calendar day and the previous months per customer. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_7002 | BW_QRY_MVFIAR01_7002 |
| Credit Mgt - Risk Distribution in acct' view (Core Workbook) | This report shows for each rating the total amounts for the Outstanding, Total Overdues, % of Overdues and how many PRS cusomers are. The values can be analyzed for the month selected or previous months. Default values:
| Mandatory:
Optional:
| BW_WBK_ITC_7007 | BW_QRY_MVFIAR01_7007 |
| Credit Mgt - Workbook without Solvay Conso rules (Core Workbook) | This report has several sheets where we can see different analysis based in different queries. Sheets:
| Mandatory:
Optional:
| BW_WBK_ITC_7008 | BW_QRY_MVFIAR01_7001 BW_QRY_MVFIAR01_7002 BW_QRY_MVFIAR01_7003 BW_QRY_MVFIAR01_7006 BW_QRY_MVFIAR01_7007 BW_QRY_MVFIAR01_7008 |
Folder: ITC Credit Management - Non Solvay
| Reports | Definition | Prompts | BW Workbook Query | Query Technical Name |
|---|---|---|---|---|
| Credit Mgt - Workbook without Solvay Conso Rules (Core Workbook) | This report has several sheets where we can see different analysis based in different queries. Sheets:
| Mandatory:
Optional:
| BW_WBK_ITC_7008 | BW_QRY_MVFIAR01_7001 BW_QRY_MVFIAR01_7002 BW_QRY_MVFIAR01_7003 BW_QRY_MVFIAR01_7006 BW_QRY_MVFIAR01_7007 BW_QRY_MVFIAR01_7008 |
Folder: ITC Credit Management AR Payments - To be completed we need to investigate the queries associated to this and if exist dependencies.
For this folder we don't have any workbook but exist some queries for this scope.
| Reports | Definition | Prompts | BW Workbook Query | Query Technical Name |
|---|---|---|---|---|
For these reports, it’s important to understand some concepts which will allow the user to work with the reports in the same way as the SAP system and/or BFC tool.
Add consolidation view and GBU assignment and complete the dunning information
| Outstanding | Sum of documents in the customer account (excluded doubtful and advance payment) |
|---|---|
| Overdue | Refers to a situation where a payment or financial obligation has not been met by the agreed-upon due date. It is used to indicate that a payment or a task is past its scheduled or expected payment date. It's essential to monitor and manage outstanding payments or tasks to ensure timely settlement and compliance with financial agreements and deadlines. |
| Not yet due | Refers to a situation where a payment or financial obligation has not reached its scheduled or expected due date. In other words, the payment or task is still within the agreed-upon time frame and has not yet become overdue. |
| Doubtfull | Where there is uncertainty or concern about the likelihood of receiving payment on a debt or account receivable. It suggests that there are doubts about the debtor's ability or willingness to fulfill their financial obligations, such as repaying a loan or settling an invoice. When an account or debt is categorized as "doubtful," it implies that there is a significant level of uncertainty regarding the collectibility of the amount owed, and it may require closer monitoring or specific actions to address the doubts and potential risks associated with the debt. |
| Write down | Financial practice where a company reduces or "writes down" the recorded value of accounts receivable related to specific customers. This reduction in value is usually necessary when a company believes that it is unlikely to collect the full amount owed by a customer. The reasons for such write-downs can include customer insolvency, financial distress, disputes, or other issues that raise doubts about the collectibility of outstanding invoices. By performing a customer write-down, a company acknowledges the reduced value of the accounts receivable related to that customer on its financial statements. This adjustment helps the company to more accurately represent the expected cash flows it anticipates receiving from the customer. It's a prudent financial practice to reflect the economic reality of the company's accounts receivable, ensuring that the financial statements provide a true and fair view of the company's financial position. |
| DSO | DSO stands for "Days of Sales Outstanding"It's a key performance indicator used to evaluate the average number of days it takes a company to collect payment after making a sale. A lower DSO indicates that a company is efficient in collecting payments from customers, while a higher DSO suggests that it takes longer to collect payments, which can impact cash flow.
Correct the variables in consideration remove the 30 days: |
| Best DSO | Idem DSO but with not yet due instead of the outstanding |
| Late DSO | DSO – Best DSO |
| Turnover | Sales (vat included) with posting date in the calculated period |
| Credit exposure (ERPs) | The total amount of credit risk associated with a customer or business partner. It represents the maximum amount of credit that a company is potentially exposed to in the event that a customer defaults on their payment obligations. Managing credit exposure is crucial for risk assessment and financial management. Outstanding |
| Statistical credit limits (PI1) | Not a real credit limit, just to split the limit by GBU Extracted from PI1 using the extractor ZZFCM_LIMIT_BY_GBU |
| Dunning | The process of reminding customers to make overdue payments. It is a part of the Accounts Receivable (AR) module and plays a vital role in the credit management and collections process. The dunning process is used to send reminders, statements, and notifications to customers who have not paid their invoices within the agreed-upon payment terms. The dunning process in SAP helps organizations automate the reminders for outstanding payments, improve cash flow, and maintain healthy accounts receivable. It also enables companies to follow legal requirements and internal policies for debt collection. |
| Domain | Finance |
|---|---|
| Application | BW reports under ITC - Credit Management and ITC - Credit Management - Non Solvay |
| Provider | MVFIAR01, MVFIAR02 and MVFIAR07 |
Same data DSO/cubes for the working Capital.
In this section we will approach: |
add sap BW high level view

1.Credit Mgt Reporting | Reports available by default in a Consolidation view perspective we cannot change this. |
|---|---|
| 2.FSCM - Cash Collection Reporting (Dispute & Promise to Pay) | Reports specific for the scope for Dispute and Collections. |
| 3.Credit Mgt Without Consolidation Rules | Reports as Accounting view logic (non consolidation). |
| ITC Credit Management - Non Solvay | Reports as Accounting view logic (non consolidation). Whenever we have companies where they left Solvay they have an agreement where they can still use some reports in BW and with these reports were created specific for the users outside of Solvay can access to information. Just one report but the logic in the same for the folder 3. |
| ITC - Credit Management AR Payments | Not used anymore and we don't have any report available. |
Company codes and customers

Example with a common customer: Transaction XD03 (check on Extra Master data)

GL/Account types and subtypes
Table ZZF_BFC_SETACCT

In the set :

In the header of the set :
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These data are managed by BFC team.
Contact name in the Master data team : Eliane Rubat - Confirm with Pierre
Assignment of the GBU

Credit model (Full factoring)

|
|
Blocking status for Credit management

How it works?


|

Broadcasting management: Confirm with Pierre if this is something that we can use or not.
Percentage of payments received which are allocated automatically by SAP to invoices at end of period
Total of manual payments posted on customer accounts and fully matched with invoice(s) by A/R with no intervention/clarification from other parties.
Average number of days/ hours between the payment file integration in SAP and the payment allocation on customer accounts.
Errors in the assignment of the payment.
Total number of payments clearings / postings reversed due to wrong instruction or error.
All payments posted on customer accounts, but which cannot be matched with any invoice
All payments remaining in the bank sub accounts but which cannot be posted on a customer account due to missing information on payer. |

Extractor : ZZFCM_AR_PAYMENTS
Workbook: BW_WBK_ITC_0028 This query is defined in Conso. view as all the other Credit Mgt reports, meaning in WP1/PF1/PI1 area and after Intercos eliminations It includes factoring entries that can be seen both in Legal/Affiliate (origin) Company points of view. |
NB: Cash in definition is the same as the one used in other WC and Credit Mgt reports;
NB: Outstanding definition is the same as the one used in other WC and Credit Mgt reports:
as per standard.
5.2 Regulatory Compliance
as per standard.
5.3 Security
as per standard.
5.4 Performance
as per standard.
5.5 Reliability
as per standard.
5.6 Scalability
as per standard.
5.7 Compatibility
as per standard.
5.8 Availability
as per standard.
5.9 Refresh of the Data
The loads for the ITC application are:
SAP data: is updated 3 times a day (6 AM, 12 PM and 6PM French time) + for WP1 4 additional time a day (10 AM, 2PM, 4 PM, 10 PM) during closing period (D-1 to D4)
CM master data: once a week (Saturday).