View Source

Business Term Definition

Ship-to party is the customer to which the physical goods are shipped or delivered. The location where the goods are to be delivered.

SAP + CRM

Master Data

Internal Data

No special access except for updates - only Data Stewards are permitted

On demand with required permission

Timeleness - Customer without any order since 3 years (current year + 3 years history) and not flagged "inactive", to be discussed: could we identify customers which disappeared (e.e. bankrupt)
Uniqueness - Customer with the same name, same address and same VAT are duplicates
Completeness - Corporate Group not assigned to customer: Source SalesForce CRM: check if corporate group is empty - report in CRM - also to be checked in ERP
Completeness - Not assigned Ship-to KA
Conformity - Account Sub-type maintained: End-User or Distributor but not empty
Conformity - Customer Segmentation maintained: Key Account, Critical account or Standard Account but not empty
Conformity - Customer creation in line with naming convention: Customer name created with Upper cases

Data Attribute	Description	Link
Sold-to Party	Sold to party is the customer who places the order.
Payer	Payer is the customer responsible for making the payment.
Customer Group: CRM Customer Corp. Group (PRS)	A Corporate Group is a parent account specifically created for grouping under one umbrella various accounts according to a commercial decision (In CRM tool).
Ship-to KA (GBR)	The Ship-to Key account is by default the Corporate Ship-to Group. However it can be changed for a specific product when the end-user account is different (ex Distributor or Warehouse).
Payment Term	Payment terms are specifications of amounts owed, how, when, and where payments are due on sales transactions between our customers and Solvay.
Distributor flag Y/N (Ship-to)	If the customer (Ship-to) is a Distributor.
Distributor flag Y/N (Sold-to)	If the customer (Sold-to) is a Distributor.