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Business Term Status

The Business Term is currently validated by the Data Governance Committee.

Business Term Definition

A Corporate Group is a parent account specifically created for grouping under one umbrella various accounts according to a commercial decision (In CRM tool).

More info here

Roles

Data Sources, Type and Classification

SAP & CRM

Master Data

Internal Data

Data Protection and Update Frequency

No special access except for updates - only Data Stewards are permitted

Once a month

Data Quality Issues and Rules

Timeleness - Customer without any order since 3 years (current year + 3 years history) and not flagged "inactive", to be discussed: could we identify customers which disappeared (e.e. bankrupt)
Uniqueness - Customer with the same name, same address and same VAT are duplicates
Completeness - Corporate Group not assigned to customer: Source SalesForce CRM: check if corporate group is empty - report in CRM - also to be checked in ERP
Completeness - Not assigned Ship-to KA
Conformity - Account Sub-type maintained: End-User or Distributor but not empty
Conformity - Customer Segmentation maintained: Key Account, Critical account or Standard Account but not empty
Conformity - Customer creation in line with naming convention: Customer name created with Upper cases

Related Business Terms

Business Term	Description	Link
Customer	A customer is a business partner of Solvay with whom a business relationship exists, involving the exchange of goods and/or services.	More info
Customer Corporate Group	A Corporate Group is a parent account specifically created for grouping under one umbrella various accounts according to a commercial decision.	More info
Customer Sales Area	A sales area is a combination of sales organization, distribution channel and division which need to be created for each customer.	More info
Distribution Channel	The distribution channel represents the channel through which salable materials or services reach customers. (Can be called Market for financial) - only relevant to WP1	More info
Customer: Distributor Flag	This flag identifies that the customer sold-to is a distributor.	More info
GBR: Application (Ship-to)	Application is a grouping of End-Use.	More info
GBR: Corporate End-use	It is a subcategory of Application and describes mainly objects manufactured by our direct customers (e.g. Camera: modules) or the main functionality of the product (e.g. moisturizing agent for shampoo). End-uses are defined at the level of the GBU. Maintained in GBR.	More info
GBR: GBU segment	Segment is a grouping of Application.	More info
GBR: Market (Sold-To)	Market is a grouping of Segments.	More info
Payer	The "payer" is the customer legal entity that owns its financial records and is responsible for its financial obligations.	More info
Payment Term	Payment terms are specifications of amounts owed, how, when, and where payments are due on sales transactions between our customers and Solvay.	More info
Sales Manager	The sales manager (sales representative in SAP) is the person responsible for selling Solvay products or services.	More info
Ship-to KA (GBR)	The Ship-to Key account is by default the Corporate Ship-to Group. However it can be changed for a specific product when the end-user account is different (ex Distributor or Warehouse).	More info
Ship-to Party	Ship-to party is the customer to which the physical goods are shipped or delivered. The location where the goods are to be delivered.	More info
Sold-to Party	Sold to party is the customer who places the order.	More info