This new single dashboard will conveniently encompass part of the KPIs previously displayed in the following dashboards: Macro KPIs, PtP, OtC, RtR, HtR, and Service Delivery covering in total of 75 KPIs. With the new dashboard, it is:

• to reflect the new organization following Oxygen implementation.

• to capture SBS performance with the most significant KPIs directly selected by the new teams, within a unique dashboard.

• to Simplify the navigation and the maintenance of the KPIs.

Beside "combining" all the KPIs from different service lines into 1 dashboard, the new dashboard was built using the new application - Qlik Sense. Qlik Sense is not an upgrade version of QlikView, to know more about Qlik Sense Tour.

• Introduction to Qlik Sense Mashup

A Qlik Sense mashup is a web site which uses Qlik Sense objects from one or more Qlik Sense apps to create an unique web service with one graphical interface.

For SBS KPIs,  we have created a responsive web site using data and visualizations from 3 Qlik Sense apps (SBS Global, SBS Customer Credit & Trade, SBS Purchasing), including also 3 Google Data Studio Dashboards (Customer Satisfaction Result, SBS Continuous Improvement , PtP Simplification).

• Advantages of Mashup in Qlik Sense

Qlik Sense mashups are beneficial to users in many ways:

• • Mashups allow an easy web integration of Qlik Sense apps and its objects.

  • It offers great User Interface flexibility in terms of design and functions.