Aurelie Mazerot
Process Expert
Miriam Luttrin
General Description
This indicator explore blocked orders, active orders and re-blocked orders. Below is the list of order types included for this indicator:
BV - Cash Sales
CRMC - Complaints
CRMR - Returns
KBCC - CC Consign Stock
SB - Third Party direct order
SO - Rush Order
T1 - Fictiv. Debit Requst
TD - Standard Order
TDIV - Misc Op
TSC - Sales/Complaints
ZIND - Industr. Facoon BR
ZITI - Sales Orders ITI BR
ZORB - Standard Order BR
ZPVA - ZPVA Ord. Immed.ship
ZPVK - ZPVK On Contract
ZRCM - Sales Accnt/Order BR
ZTD - ZTD Std Order Val=0
ZTDL - ZTDL StdOrder w/o GI
ZTDR - ZTDR TDR w. value 0
ZVEX - Fut. Dely Invoice BR
ZVNP - Non Product Order BR
It display a chart which relates blocked orders vs. active orders thought percentages and a table where provide the number of blocked orders, reblocked orders and active orders
 Indicator details results can be analyzed by :
GBU
Legal Entity
PRS Customer
Cust. Country

 Refresh Frequency:
Weekly (Every Tuesday)
KPI Name
Calculation
Active Orders
All active orders in the time period no matter the order creation date
Blocked Orders
An order can be blocked several times with different blocking types but only counted once in the blocked orders KPI
%Blocked Orders
---- - Blocked Orders
=-------------------------------
--------Active Orders
Re-blocked Orders
This Key Figure is to capture a bug in the system. The system runs automatic release of blocked orders 4 times a day (Brussels time: 2am, 7am, 10am and 2pm) with duration of 10 minutes each. If a credit manager manipulates an order block during this time, his work will not be taken into account as the system will overrides the changes.
Source Information:
Core Query:
BW_QRY_MVFIAR03_0001
QV Query:
QVSBS_BW_QRY_MVFIAR03_0001
BW Filters:
ERP GBU <> Eco Service
Credit Control Area: Solvay Group
Specific Dimensions
Mini Zone (Cust.)
Mini Zone of the PRS Customer
Cust. Country
Country of the PRS Customer
PRS Customer
 
Credit Mgr.