Fabienne Perolini
Process Manager HtR
Sophie Maillet

General Description

Total number of employee globally
It presents them by each zone (with percentage), each GBU or Function. The calculation takes into account the following workforces:
  • Regular employees
  • Expatriates
  • Some apprentices
  • Some trainee
  • Semi-retiree
  • SBS Management Comitee
  • CRM / BRM
  • GBUs Directors
All the accesses must be validated by the
SBS General Manager
Access form
Calculation 
Payrolls errors
Number of HtR tickets created with a subprocess = Error
  
Payment accuracy
Number of Payrolls errors
-----------------------------------
Number of Payslips
  

Sources

Payrolls error

Core query
Freshdesk
QV query
Manual file - extraction from Freshdesk tickets
Refresh frequency
Monthly

Scope

  • Current year