Laure Imberti
Process Expert
Miriam Luttrin
General Description
This chart displays number, quantity and value of return orders by month and zones with all kinds of return motives.
 Date Reference:
Order Creation Date
 Refresh Frequency: 
Daily

 

KPI Name
Calculation
#Return OrdersNumber of return orders
Qty Return Orders (TO)Quantity of return orders
Value Return Orders"# Return Value KUSD" or "# Return Value KEUR"
Motive"Order Motive Name"
  
  
  
  
  
  
  
Source Information:
QV Query:
NB SBS Monthly Dashboard CS Return orders CSWWPPS R001
BW Filters
INTRA ENTERPRISE FLAG = N
LEGAL COMPANY <> 7378
DISTRIBUTION CHANNEL <> 8I
DOC TYPE = KAZU/KR/RE/REB/ROB/ZDAG/ZDKA/ZKAN/ZKR/ZRAG/ZREB/ZRFR/ZROB/ZRUB/RZ
ORDER REJETION CODE = 98
OR EMPTY OR
ORDER LINE CANCELLED IN SAP NOT CONSIDERED (ORDER LINE ITEM CATEGORY CODE = ZZZZ)
Specific Dimensions
Sales Office