Process Effectiveness

Using ponderation as 75% for payment on time and late posting as 25%, the Aug 2019:

Payment on Time (Volume) - 89%

Late Posting - 4.5%

We can see that 89% Payment on Time will fall under the score of 2 and 4.5% late posting will have score of 3. With that, the result will be (2 x 75%) + (3 x 25%) = 1.5 + 0.75 = 2.25

Process Conformity

Using ponderation as 40% for buying channel, 30% invoicing (3 ways match), 15% late invoices and 15% non conform PReq, the Aug 2019:

Buying Channel - 66%

Invoicing (3 ways match) - 67%

Late invoices - 12%

Non conform PReq - 2.9%

We can see that 66% Buying Channel falls under the score of 4, 67% Invoicing (3 ways match) have score of 2, 12% Late invoices have score of 2 and 2.9% Non conform PReq have score of 5. With that, the result will be (4 x 40%) + (3 x 30%) + (2 x 15%) + (5 x 15%) = 1.6 + 0.9 + 0.3 + 0.75 = 3.55

Process Productivity

Using ponderation as 60% for invoice per FTE and 40% PO per FTE the Aug 2019:

Invoice/FTE - 970

PO/FTE - 376

We can see that number of invoice/FTE 970 falls under the score of 5 and number of PO/FTE 376 has score of 5. With that, the result will be (5 x 60%) + (5 x 40%) = 3 + 2 =5