This KPI tracks and reports on journal entries submitted which have errors or which are without evidence

•  Tracks the percent of FI tickets submitted with errors which require correction before posting

•  Tracks the percent of FI tickets submitted without support for the posting

KPI is based only on FI subprocess tickets

Type of query within FI subprocess is available in the KPI.  This give information on the type of posting that was requested (tax, provision, etc..)

An FI ticket with error is any FI ticket submitted which the Service Center is unable to post upon receiving the request without further information or intervention from the person who submitted the request

An FI ticket without evidence is any FI ticket submitted which the Service Center received without supporting documentation for the posting

• Number of Legal Entities where BFC = ERP and the percentage of total Legal Entities reported without differences.

• Number of differences in total, by P&L and Balance Sheet. A difference is defined as a difference between BFC and the ERP at the BFC Heading level.

• Details : based on the selected period, capability to see the total number of differences between BFC and ERP, the P&L differences and the Balance Sheet differences