Billing Factory Specialist
VF04 - Maintain Billing Due List
Shipped Not Billed Internal Control Procedure
Master Data- RM Buyer Association
ZWOCT214 Sales order pricing control and update report
ZWOCR07 Control Invoice Output errors
US Tax Exemption process + Expiration report
Documentation Management
Documentation Management (SG03) + Backup for receipt of original docs
Summary Documentation - Tracking file
Continuous Improvement
Master Data and E-Business Specialist
Customer Data
Procedures:
Customer creation - Sold-to & Payer
Customer unblocking - Sold-to & Payer
Customer extension - Sold-to & Payer
Customer extension - One Time Customer
Sales Views Updates (contacts, incoterms, shipping cond, Sales Rep and CSR assignments)
Support Documentation:
Novecare NA Einvoicing Guidesheet
North America Customer Name Changes - Acquisitions
Customer Acquisition Cross Reference
Account Conversion process Novecare
Customer cleansing - Payers / Sold To / Ship To
One time Customer - Usage and restrictions
Customer Segmentation Implementation Playbook v2
Correspondence
Create an Output for sending a CoA by email
Material Data
VD52 (Customer Material info record)
Product Data management and alignment in MDG and CRM
SDS Contact Maintenance
Distribution Coordination and Sampling Management
Warehouse Management
CERTIFICATE OF ANALYSIS MAINTENANCE
PU_AP Work Cycle User Guide (UK)
Sample Management
Procedures
How to Open Sample Requests on Salesforce
CMC Management
NAM SAP Order Creation for CMC interface
CMC Portal - Sample Order Management
Miscellaneous
Guideline for Non Conformity - QM01
MySampleSite_Template (for access request. Please copy before use)
MySamplecenter_QuickRefGuide_Full
Using Open order report for Sample follow-up
Using SFDC connector to mass-update Sample Cases
CUSTOMER REQUESTS - Topics/ Documents/ Contacts
Long Term Declarations (LTD)
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