| ID | NFR-2007 |
|---|---|
| Name | Ariba Event Management Orchestration Framework |
| Author | Kapila Epasinghe ( kapila.epasinghe-ext@syensqo.com ) |
| Approver | Sascha Wenninger ( sascha.wenninger-ext@syensqo.com ) |
The integration solution is designed to solve a coordination and rate limit management problem between Ariba Event Management API and Keelvar APIs .
During the implementation of Interfaces (see below) that require orchestration of the APIs between the two systems, it was discovered that strictly imposed rate limits in Ariba Event Management APIs mainly, but also Keelvar Intake and Export APIs, are reached, causing Integrations to fail.
To address this, an Integration Orchestration Solution is introduced using available tools in SAP CPI. The major aspects of the solution are:
Overall, this solution provides a robust, controlled, and extensible foundation for managing multiple API-based integrations between Ariba and Keelvar, ensuring operational stability and compliance with API usage policies in Ariba and Keelvar. And furthermore, this solution can be extended if and when further Integrations need to be implemented that utilise Ariba and Keelvar APIs, in addition to the 3 interfaces that currently ( as of 24-October-2025 ) utilise this:
| ID | Description |
|---|---|
| ERP-108 | Synchronisation of Sourcing Events created and updated in Ariba to Keelvar |
| ERP-137 | Synchronisation of Award Bids and Bid Sheets from Keelvar to Ariba |
| ERP-138 | Notification of Keelvar Event Status changes to Ariba |
Ariba Event Management API contains both intake and export endpoints supporting Ariba Strategic Sourcing Platform to read, create and update Sourcing events, Scenarios and Awards. The Event Management API requests are rate-limit controlled as shown below:
| Time limits | Number of Requests |
|---|---|
| Per second | 5 |
| Per minute | 80 |
| Per Hour | 3500 |
Keelvar Intake and Export APIs are two different sets of API Services with separated rate-limits:
| API | Burst | Sustained |
|---|---|---|
| Sourcing Events | 120 per hour | 500 per day |
| Process Job Status | 30 per minute | 600 per hour |
| API | Burst | Sustained |
|---|---|---|
| Awards | 60 per minute | 43,200 per day |
| Bids | 60 per minute | 43,200 per day |
| Events | 60 per minute | 43,200 per day |
| In addition, Keelvar provides a Webhook management API which is utilised in the Event Management Orchestration between Ariba and Keelvar. However, this set of APIs do not have a published Rate-Limit controls and described in a separate document here. |
To manage this constraint, this framework enables the orchestration of the APIs between the two systems, avoiding and recovering from rate-limiting exceptions as well as handling exceptions such as data errors, service unavailability etc.
The following guiding principles need to be applied in the IFlows pertaining to the Integration:

| Step | Function |
|---|---|
| 1 | Invoker IFlow initiates the processing. Ideally, this IFlow will not contain any calls to Ariba or Keelvar APIs. |
| 2 | After defining the parameters (headers) necessary for processing at Provider IFlow, including the ProcessDirect Path of the Provider IFlow, the message is passed to the JMS Queue |
| 3 | The Router, reads the message from the JMS Queue and routes the message directly to the ProcessDirect Path of the Provider IFlow, defined in the message |
| 4 | The Provider IFlow will execute any API calls to Ariba and Keelvar. If needed The Provider IFlow can invoke further JMS Entries |
| Component | Description |
|---|---|
| JMS Queue | Central JMS Queue |
| Router IFlow | The singleton IFlow that directly reads from the JMS Queue. This is single threaded, controlled via standard JMS Sender Configuration. |
| Ariba Event Management API Connector | Handles all API requets to Ariba Event Management API. Errors are logged but also returned to the calling IFlow. |
| Keelvar API Connector | Handles all API requests to Keelvar Intake and Export APIs. Errors are logged but also returned to the calling IFlow |
| Object | Value | Description |
|---|---|---|
| Header Value | jmsProcessDirectPath | The ProcessDirect path of the Provider IFlow |
| Queue Name in JMS Receiver Adapter Configuration | aribaEventMgtQueue | Name of the JMS Queue. Externalisable value |
All IFlows that forwards the processing to JMS Queue should have the following configuration settings in the JMS Receiver Adapter
| Object | Value | Description |
|---|---|---|
| Queue Name | aribaEventMgtQueue | The Unique name for the JMS Queue |
| Access Type | Non-Excluseive | Each JMS Queue entry will process independent of each other due to the Design Principles applied |
| Retention Threshold for Alerting | 2 days | |
| Expiration Period | 30 days |
| Object | Value | Description |
|---|---|---|
| Queue Name in JMS Sender Adapter Configuriton | aribaEventMgtQueue | Name of the JMS Queue. Externalisable value |
| Number of Concurrent Processes | 1 | Note: This value is important for Singleton Instant of the IFlow. This is vital for Serialised processing of the Queue |
| Retry Interval | 1 minute | |
| Exponential Backoff | Ticked | |
| Maximum Retry Interval | 60 minutes | |
| Dead Letter Queue | Ticked | |
| 5 |
| Object | Value | Description |
|---|---|---|
| Queue Name | DLQ_aribaEventMgtQueue | All messages after the configured number of Retries are moved to this DLQ |
| Access Type | Non-Exclusive | Since messages are not automatically reprocessed from this queue, this value is not relevant for the solution |
| Retention Threshold for Alerting | 2 days | |
| Expiration Period | 30 days | |
| Compress Stored Messages | Ticked | |
| Encrypt Stored Messages | Not ticked | |
| Transfer Exchange Properties | Ticked |
| Object | Value | Description |
|---|---|---|
| maximumRetries | 5 | After the defined number of attempts, the message is pushed to JMS Queue. The Failed messages can be found in the Monitoring |
The Connector constructs the URL and the Authentication Parameters based on valued passed from the calling IFlow and configurable parameters in the Connector. The construct is shown below:

METHOD https://<Ariba Base URL><Ariba URL Path>?<Connector Defined Query Parameters>&<Received Query Parameters> GET https://eu.openapi.ariba.com/api/sourcing-events/v2/prod/events/identifiers?realm=7452####-SS-T&user=R_XXXXXXXX&passwordAdapater=XXXXXXXXX&$filter=(createDateFrom gt 1761418273 and createDateTo=1761464729) |
Any IFlow calling the Adapter must provide the following Header Parameters to construct the API endpoint to Ariba
| Object | Header Name | Description |
|---|---|---|
| Url Path | aribaUrlPath | The Path (i.e. the endpoint) that is amalgamated with the Base URL to construct the API endpoint |
| Query Parameters | aribaUrlQuery | The additional Query Parameters that must be amalgamated with the the Common Query parameters defined in the Adapter |
| HTTP Method | aribaMethod | The HTTP Method for the API |
The Connector constructs the API endpoint and Authentication parameters required to invoke the Event Management API. All dynamic details must be passed from the calling IFlow, and constructed to the appropriate URL in the Receiver HTTPS Adapter as shown below example:
| Object | Value | Description |
|---|---|---|
| Address | http://<API Base URL><URL Path>? | |
| Query | <Query Parameters defined i | |
| Scenario | Action |
|---|---|
| Temporary API Failure (HTTP 429/503) | Pause and retry after wait time. |
| Permanent API Error (HTTP 400/401/404) | Log to MPL and move to DLQ. |
| JMS Retry Exhausted | Message flagged as ignored; alert triggered. |
| Rate-Limit Exceeded | Connector pauses until limit resets. |
| Tool | Usage |
|---|---|
| CPI Message Monitoring | Track message status, errors, and retries. |
| JMS Queue Monitor | Check pending, in-flight, and DLQ messages. |
| MPL Logs | Track API call results and pause events. |