Status

OwnerRAI-ext, Praveen 
Stakeholders
Jira Request ID

Jira Development ID

High-Level Specification

ParameterValue
Application System (Source)DocuSign
Application System (Target)Icertis
Source System InterfaceLink to the wiki page describing the source system interface which feeds data into this Integration Process. If it is a standard, out-of-the-box API, please link to relevant documentation. 
Target System InterfaceLink to the wiki page describing the target system interface which receives data from this Integration Process. If it is a standard, out-of-the-box API, please link to relevant documentation. 
Business Process Reference03.03.03 Manage Contracts

Functional Overview

This document details the DocuSign integration requirement between Syensqo DocuSign and Icertis Contract Intelligence (ICI). This document provides all necessary information to enable and guide the configurator to effectively integrate ICI with DocuSign.

Scope and Objectives

Scope Includes:

  1. Integration of DocuSign with Icertis for Agreement Signatures by Internal & External signatories (Contract Execution)

Process Flow Diagram

Step

Description

Comment

1

Approved agreement in Icertis is sent for Electronic Signature

Agreement status changes to Waiting for External/Internal Signature

2

When clicked on Send for Signature button, standard DocuSign integration is triggered. Envelope is sent to DocuSign from Icertis

DocuSign receives the envelopes from Icertis through standard DocuSign Adaptor

3

Email notification from DocuSign is sent to internal and external signatories


4

Agreement is digitally signed by both parties separately. After each signature, update is sent back to Icertis

Status in Icertis is updated based on the signatory sequence. If External Party has signed then the status will be Waiting for Signature from Internal party and vice

5

DocuSign sends the signed agreement back to Icertis

Status in Icertis is updated to Executed

Assumptions

NA

Dependencies

  1. Signature workflow rules must be configured in Icertis for Electronic Signature else DocuSign integration will not work.
  2. While configuring the integration at DocuSign end, the user must be an Account Administrator. 
  3. While configurating the integration at Icertis end, the user must be assigned ESign Admin role

Security, Integrity and Controls

As this is a standard integration through an adaptor, all security requirements are followed as per standard.

Configuration Requirements

Following configuration needs to be completed in both Icertis and DocuSign platform:

  1. DocuSign: In DocuSign, the configuration is a two step process.

    1. Configure Account 
      1. Log in to the DocuSign account as an Account Administrator.
      2. Go to the Setting tab.
      3. In the left navigation panel, click INTEGRATIONS > Connect.
      4. Click Add Configuration and select Custom from the dropdown list.
      5. In the Add Custom Configuration section, update the following sections:
        • Go to the Listener Settings section.
        • Select Active Connection in the Status dropdown.
        • Add a Name for the connect.
        • Add a URL to Publish as https://syensqo-dev/ESignCallBack/Initiate. (For UAT it will be https://syensqo-uat/ESignCallBack/Initiate, for Prod it will be https://syensqo/ESignCallBack/Initiate)
        • Go to the Event Settings section.
        • Select REST v2.1 in the Date Format dropdown.
        • Select Send Individual Messages (SIM) in the Event Message Delivery Mode dropdown.
        • Go to the Trigger Events section.
        • From the Envelope Events list, select Envelope Sent, Envelope Declined, and Envelope Voided.
        • From the Recipient Events list, select Recipient Signed/Completed, Recipient Declined, Recipient, and Reassign.
        • Go to the Include Data section.
        • Select Custom Fields, Extensions, Recipients, and Tabs from the list.
      6. Go to the Integration and Security Settings section. Select Enable Manual TLS.
      7. Click Save Configuration. You can see the configuration you created.
    2. Add App in Account created above
      1. Log in to DocuSign account as an Account Administrator.
      2. Go to Setting > Connect.
      3. Select the configuration which was created as above
      4. Go to Setting > Apps and Key
      5. Capture the following information.
        • The User ID.
        • The API Account ID.
        • The Account Base URI.
      6. Click Add App and Integration key.
      7. Add a Name for the app and click Add.
      8. The app is automatically assigned an integration key (GUID) value that cannot be changed. Note the Integration key value.
      9. Click Generate RSA to create a new, automatically generated GUID value that represents the ID for the private and public key pair.
      10. Note down the Private key. Click Close.
      11. Click Save
  2. Icertis Side Configuration - Post configuring the above steps, the following configuration needs to be performed in Icertis

    1. In Icertis, navigate to Configurations > System Configurations > ESign Configurations

    2. Click Create>DocuSign Account
    3. Configure the following fields

          

FieldDescription
Provider Name

The provider is autogenerated based on the option selected in 2.b

Default value - DocuSign

Bio Pharma AccountShould be set to No as it is related to Life Sciences requirements
Account NameSyensqo-Dev: iCertisDev (Same name should be configured in DocuSign so that apps are easily recognized)
Callback URI

For Syensqo-Dev: https://syensqo-dev.icertis.com/ESignCallBack/Initiate

For Syensqo-UAT: https://syensqo-uat.icertis.com/ESignCallBack/Initiate

For Syensqo Prod: https://syensqo.icertis.com/ESignCallBack/Initiate

Callback Authentication Type

Dropdown with two values (IP and OAuth). Select IP.

Note: If OAuth is selected, additional OAuth configuration is required

Append Certification








Add the Redirect URI in DocuSign

  1. Log in to the DocuSign account as an Account Administrator.
  2. Go to Setting > Apps and Keys.
  3. Find the integration key you previously added and click ACTIONS > Edit.
  4. Go to Additional settings and click Add URI.
  5. Add the Redirect URI that you decoded.
  6. Click Save.

Special Requirements

Specify any special requirements or considerations that may impact the interface based on specific locations, regulatory compliance or system limitations. Clearly outline requirements e.g. localization rules for countries like China

If the interface interacts with third-party systems such as Icertis, describe any additional integration, security or authentication considerations that must be taken into account.


Design Rationale

This template section may be used to specify an integration flow design between two systems.

Data Structure

Source Structure

The following fields will be used to provide the required information for this interface:

FieldDescription





Target Structure

The following fields will be used to provide the required information for this interface:

FieldDescription




Mapping and Calculation

Populate the table below to list the target / source data field mapping between the Source system and Target system

Source TableAPI or Portlet NameSource FieldRequired (Y/N)DescriptionTarget FieldAPI or Portlet NameTarget FieldRequired (Y/N)DescriptionRule TypeRule Instruction




































Processing Logic

Processing within Source

Describe the processing requirement from Source System


Processing within Middleware

Describe the processing requirement within Middleware Layer


Processing within Target

Describe the processing requirement from Target System

Interface Dependency

Please describe any dependency to other interfaces, e.g. messages of interface x need to be processed before message processing of interface y can start.

Interface Constraints

Please describe any limitations on source and targets. i.e. target system can only accept maximum 100mb files, first-in-first-out, etc.

Delivery Requirements

Please describe delivery requirements driven by business. i.e. real time, batch, scheduled, synchronous, triggering requirement, push or pull, etc.

Delta or Full Load Requirements

Please describe change tracking requirements, i.e. transferring only delta, or always full load

Interface Alert & Monitoring

Please describe any alert & monitoring requirement for business users and support organization

Interface Reporting

Please describe any reporting requirement that is expected to be provided in support of this interface

Language Requirements

Specify multi language requirements

User Interface Requirements

Capture the requirements for the user interface (UI) associated with the interface. It should provide a clear description of how users will interact with the interface and how information will be presented to ensure usability and accuracy.


Volumetrics

Provide volumetrics details: Initial load volumes, Number of Records, Expected Frequency, Expected Long term Growth)



Performance Consideration

Specify if there are any specific performance factors that need to be taken into consideration during development i.e. interface must be able to handle 100 posting per-hour, etc.



Error Handling

Detail how errors will be handled: Notification, Restart/ Recovery and Re-Processing Procedures



Testing

How to Test

Please provide some guidance and/or test data to help the developer unit test the interface. Please include both positive and negative testing (to validate error situations handling)

The developer will need to test repeatedly, so where appropriate provide instructions to reverse the actions performed so the test may be run again, or explain how to create new input data to the test. In particular, the developer will need logons for test users representing the various roles within the approval process.

Test Conditions and Expected Results

IDConditionExpected Results






Test Considerations/Dependencies

List any considerations essential for application test planning (e.g., test this before ABC along with DEF separate from GHI). If the development encompasses a user interface, explain how to test it. List any insights as to how this component could be tested the most efficiently.



Other Information


Development Details

Package

Package NameParent Package




Other Development Objects

Object TypeObject NamePurpose/High Level LogicDesign Rationale Reference









Appendix


See also

Insert links and references to other documents which are relevant when trying to understand this decision and its implications. Other decisions are often impacted, so it's good to list them here with links. Attachments are also possible but dangerous as they are static documents and not updated by their authors.


Change log