| Status | |
|---|---|
| Owner | RAI-ext, Praveen |
| Stakeholders | |
| Jira Request ID | |
| Jira Development ID |
| Parameter | Value |
|---|---|
| Application System (Source) | DocuSign |
| Application System (Target) | Icertis |
| Source System Interface | Link to the wiki page describing the source system interface which feeds data into this Integration Process. If it is a standard, out-of-the-box API, please link to relevant documentation. |
| Target System Interface | Link to the wiki page describing the target system interface which receives data from this Integration Process. If it is a standard, out-of-the-box API, please link to relevant documentation. |
| Business Process Reference | 03.03.03 Manage Contracts |
This document details the DocuSign integration requirement between Syensqo DocuSign and Icertis Contract Intelligence (ICI). This document provides all necessary information to enable and guide the configurator to effectively integrate ICI with DocuSign.
Scope and Objectives
Scope Includes:

Step | Description | Comment |
|---|---|---|
1 | Approved agreement in Icertis is sent for Electronic Signature | Agreement status changes to Waiting for External/Internal Signature |
2 | When clicked on Send for Signature button, standard DocuSign integration is triggered. Envelope is sent to DocuSign from Icertis | DocuSign receives the envelopes from Icertis through standard DocuSign Adaptor |
3 | Email notification from DocuSign is sent to internal and external signatories | |
4 | Agreement is digitally signed by both parties separately. After each signature, update is sent back to Icertis | Status in Icertis is updated based on the signatory sequence. If External Party has signed then the status will be Waiting for Signature from Internal party and vice |
5 | DocuSign sends the signed agreement back to Icertis | Status in Icertis is updated to Executed |
NA
As this is a standard integration through an adaptor, all security requirements are followed as per standard.
Following configuration needs to be completed in both Icertis and DocuSign platform:
In Icertis, navigate to Configurations > System Configurations > ESign Configurations
| Field | Description |
|---|---|
| Provider Name | The provider is autogenerated based on the option selected in 2.b Default value - DocuSign |
| Bio Pharma Account | Should be set to No as it is related to Life Sciences requirements |
| Account Name | Syensqo-Dev: iCertisDev (Same name should be configured in DocuSign so that apps are easily recognized) |
| Callback URI | For Syensqo-Dev: https://syensqo-dev.icertis.com/ESignCallBack/Initiate For Syensqo-UAT: https://syensqo-uat.icertis.com/ESignCallBack/Initiate For Syensqo Prod: https://syensqo.icertis.com/ESignCallBack/Initiate |
| Callback Authentication Type | Dropdown with two values (IP and OAuth). Select IP. Note: If OAuth is selected, additional OAuth configuration is required |
| Append Certification | |
Specify any special requirements or considerations that may impact the interface based on specific locations, regulatory compliance or system limitations. Clearly outline requirements e.g. localization rules for countries like China
If the interface interacts with third-party systems such as Icertis, describe any additional integration, security or authentication considerations that must be taken into account.
This template section may be used to specify an integration flow design between two systems.
| Field | Description |
|---|---|
The following fields will be used to provide the required information for this interface:
| Field | Description |
|---|---|
Populate the table below to list the target / source data field mapping between the Source system and Target system
| Source Table | API or Portlet Name | Source Field | Required (Y/N) | Description | Target Field | API or Portlet Name | Target Field | Required (Y/N) | Description | Rule Type | Rule Instruction |
|---|---|---|---|---|---|---|---|---|---|---|---|
Describe the processing requirement from Source System
Describe the processing requirement within Middleware Layer
Describe the processing requirement from Target System
Please describe any dependency to other interfaces, e.g. messages of interface x need to be processed before message processing of interface y can start.
Please describe any limitations on source and targets. i.e. target system can only accept maximum 100mb files, first-in-first-out, etc.
Please describe delivery requirements driven by business. i.e. real time, batch, scheduled, synchronous, triggering requirement, push or pull, etc.
Please describe change tracking requirements, i.e. transferring only delta, or always full load
Please describe any alert & monitoring requirement for business users and support organization
Please describe any reporting requirement that is expected to be provided in support of this interface
Specify multi language requirements
Capture the requirements for the user interface (UI) associated with the interface. It should provide a clear description of how users will interact with the interface and how information will be presented to ensure usability and accuracy.
Provide volumetrics details: Initial load volumes, Number of Records, Expected Frequency, Expected Long term Growth)
Specify if there are any specific performance factors that need to be taken into consideration during development i.e. interface must be able to handle 100 posting per-hour, etc.
Detail how errors will be handled: Notification, Restart/ Recovery and Re-Processing Procedures
Please provide some guidance and/or test data to help the developer unit test the interface. Please include both positive and negative testing (to validate error situations handling)
The developer will need to test repeatedly, so where appropriate provide instructions to reverse the actions performed so the test may be run again, or explain how to create new input data to the test. In particular, the developer will need logons for test users representing the various roles within the approval process.
| ID | Condition | Expected Results |
|---|---|---|
List any considerations essential for application test planning (e.g., test this before ABC along with DEF separate from GHI). If the development encompasses a user interface, explain how to test it. List any insights as to how this component could be tested the most efficiently.
| Package Name | Parent Package |
|---|---|
Other Development Objects
| Object Type | Object Name | Purpose/High Level Logic | Design Rationale Reference |
|---|---|---|---|
Insert links and references to other documents which are relevant when trying to understand this decision and its implications. Other decisions are often impacted, so it's good to list them here with links. Attachments are also possible but dangerous as they are static documents and not updated by their authors.
