• Login to Mailjet
• Go to profile and click on "Account Settings"
  
  
  
• Select "My support tickets "
  
  
• Here we will be able to see all the support tickets raised :
  
  
  
  
• In order to create a new ticket click on  "Open a ticket " option which is present at the bottom of the page :
  
  
• Select the specific category to open the request
  
  
• Provide the subject and description and then click on "Open this ticket"
  
  
  
• Now the ticket will be created and support team can the necessary action