1. Objective and Scope

1.1. Objective of this Operation

WHY - Describe the objective of the operation

Starting from January 1st, 2019, electronic invoicing became mandatory in Italy for most B2B and B2G transactions.

This means that all invoices issued/received will pass trough a central platform from the tax authorities (SdI, ‘Sistema di Interscambio’) for validation, who will then forward the invoices to the receiver.

The objective of this procedure is to explain how to to identify any invoices that, for various reasons, were not transmitted to the tax authority (Agenzia delle Entrate).

This process ensures compliance with legal and fiscal requirements by detecting and addressing any discrepancies in the invoicing process. 

1.2. Scope

This operation applies exclusively to the legal entities located in Italy: 

2. Definitions

Definitions should be added in the Finance Glossary - Add definition and link it to respective Letter in Finance Glossary 

See Finance Glossary:

• • ...

    SDI (Sistema di Interscambio) is the IT platform managed by the tax authority (Agenzia delle Entrate) that receives, checks, and forwards electronic invoices.

    How it works:

    1. The company issues the electronic invoice in XML format.
    2. It sends the invoice to SDI.
    3. SDI checks that the invoice is correct (format, required data, etc.).
    4. If the invoice is valid, SDI forwards it to the recipient and sends a delivery receipt to the issuer.
    5. If there are errors, SDI rejects the invoice and notifies the issuer of the reason.
    6. The SDI is fundamental in the Italian electronic invoicing system for several reasons.
       1. It ensures legality and tax compliance
          The SDI checks that all electronic invoices comply with the technical and regulatory standards established by the tax authority. Only invoices that pass these checks are considered valid for tax purposes.
       2. The tax box(“cassetto fiscale”) is the tool that allows you to view, check, and manage all your electronic invoices sent and received through SDI.

3. Electronic Invoices

WHAT and HOW - Main content of the operation

The content should be mainly organized in 2 levels of Headings to ensure a proper link with the Table of Contents.

Starting from January 1st, 2019, electronic invoicing became mandatory in Italy for most B2B and B2G transactions.

This requirement is based on:
 - Law n. 205/2017, art. 1, comma 909, which amended DL n. 127/2015, art. 1, comma 3.
 - Provvedimento Agenzia delle Entrate n. 89757/2018, which provides the technical specifications and operational rules for electronic invoicing.

These laws and regulations form the legal basis for mandatory electronic invoicing through the SDI platform in Italy. The Agenzia delle Entrate has periodically updated the technical specifications for FatturaPA XML (e.g., new versions like 1.6.1, 1.7, etc.), impacting how invoices are structured and validated.

 This is applicable for B2G, B2B & B2C incoming and outgoing flows (vendor and customer invoices) for Italian companies.

The invoices will be sent to a central platform from the tax authorities (SdI, ‘Sistema di Interscambio’) who will then forward the invoices to the receiver.

Electronic invoices in Italy are digital fiscal documents that replace traditional paper invoices.

Main features:

• • They are issued in XML format according to a standard defined by the Italian tax authority (Agenzia delle Entrate).
  • They must be digitally signed to ensure authenticity and integrity.
  • They cannot be sent directly to the customer but must go through a central system.

3.1. I do something...

3.1.1. Log in to SAP and open the EDOC_COCKPIT transaction

• • In the “Show Recent eDocuments” field, enter “999” to display recent documents.

3.1.2. Filtering for Errors

• • Filter the column “Proc. Status Descr.” to show only “Invalid File” entries

Select the filter for the “Cre.Date”  and “Proc Status Desc”column and set the range to include:

• • only the dates within the current month
  • only Invalid File status

3.2.1. Analyzing the Error

• • Go to “Goto > History.”
  • Open the row with the highest sequence number.
  • Review the XML error details to identify the issue.

    You can identify the relevant row by looking for the highest SequenceNo in the list. Then, check the File Type column for entries such as “REJECTION” to find error details.

    

3.2.2.Corrective Actions (Identify the Incorrect Field)

• • Review the error message details in the XML file (as shown in your screenshot).
  • For example The error description and suggestion specify which field or value is incorrect
  • (e.g., Document Type, special characters, or country code )

...

Typical error type:

• • The most common errors involve Document Type and special characters.
  • The Field “TipoDocumento” is not valid : means that the system is not able to assign the correct Document Type to the Electronic invoice .  Solutions : check if 
    • the posting linked is really an invoice 
    • if the tax code is correct 
    • if the supplier is Italian 

• • The Field “riferismentoTesto” : means that we have some Characters not insertable … example special character : & % $ $ ect   Solutions : check in the posting and delete the characters and re-submit the file.

  The contact for asking correction / adjustment for E-invoice

 Customer invoices -----> CONTACT CUSTOMER SERVICE  check the name of the responsible follow below image :

name  is CCS representative(Consider that many actions can be done in autonomy

SUPPLIER INVOICE : ------> ask always to the user that posted the invoice  or for avoid doubt/discussion create a tickets for account payable 

End of document.