The purpose of this document is to outline the infrastructure and network architecture for SyWay project.
This document describes the high-level infrastructure and network design for SAP RISE and non-RISE deployments. It also covers the network design for specialized integration scenarios and deployment in China region.
Out of scope:
SyWay systems can be classified into 3 hosting models:
Hosting model | Description |
SAP RISE1 | S/4HANA and SAP applications that are hosted in SAP RISE cloud tenants and managed by SAP. |
Non-RISE | On-premise applications that cannot be hosted in SAP RISE and are hosted in Azure tenants managed by Syensqo IT. |
SaaS | Applications that follow the SaaS model and are access from the internet |
1See KDD026 - SAP S/4HANA Deployment Model for the comparison between various deployment options for S/4HANA and the decision.
In addition to the different hosting models, SyWay systems can be deployed to EU or to both EU and China regions. The figure below describes how SyWay systems are deployed across Syensqo’s network.
The design for China SDWAN Hub is in progress and the diagram below will be updated after Syensqo network team completes the design. |

S/4HANA is hosted in SAP RISE along with supporting connectors and web dispatchers. SyWay project would leverage a common Sandbox, Development landscape that are deployed in Europe region and individual Integration Testing, Training, UAT, Parallel Testing and Production systems that are deployed to EU and China regions.
The table below lists the landscape, systems and the corresponding system ID (SID) for the three different regions.
Region | Landscape | Systems | |||||
S/4HANA (HANA DB) | Web Dispatcher | SAP Cloud connector | SAP Data Provisioning Agent | SAC Agent | OpenText Connector | ||
Europe | Sandbox | ERS (HRS) | WRS | N/A | N/A | N/A | N/A |
Development | ERD (HRD) | WRD | CRD1 | DRD1 | SRD1 | ORD1 | |
Integration Testing | ERT (HRT) | WRT | N/A | N/A | N/A | N/A | |
Training | ER2 (HR2) | N/A | N/A | N/A | N/A | N/A | |
UAT | ERQ (HRQ) | WRQ | N/A | N/A | N/A | N/A | |
Parallel Run | ER1 (HR1) | WR13 | N/A | N/A | N/A | N/A | |
Production | ERP (HRP) | WRP & WRH | CRP | DRP | SRP | ORP | |
China | Development | ECD (HCD)2 | WCD2 | CCD1 | DCD1 | SCD1 | OCD1 |
Integration Testing | ECT (HCT) | WCT | N/A | N/A | N/A | N/A | |
Training | EC2 (HC2) | N/A | N/A | N/A | N/A | N/A | |
UAT | ECQ (HCQ) | WCQ | N/A | N/A | N/A | N/A | |
Parallel Run | EC1 (HC1) | WC13 | N/A | N/A | N/A | N/A | |
Production | ECP (HCP) | WCP | CCP | DCP | SCP | OCP | |
1System shared across all non-PRD systems.
2SAP RISE requires each region to host a development system which will be used for RISE administrations (e.g., upgrades). Hence ECD and WCD will be in the landscape and will be added to the transport route but not have a system role.
3Web dispatcher will be shared between Parallel Run and Training landscape.
Post release 4 Group 2 go-live a 4-tier landscape (DEV, QAS, PAR and PRD) will be maintained. SBX, INT and TRG landscapes will be decommissioned.
Region | Landscape | Systems | |||||
S/4HANA (HANA DB) | Web Dispatcher | SAP Cloud connector | SAP Data Provisioning Agent | SAC Agent | OpenText Connector | ||
Europe | Development | ERD (HRD) | WRD | CRD1 | DRD1 | SRD1 | ORD1 |
UAT | ERQ (HRQ) | WRQ | N/A | N/A | N/A | N/A | |
Parallel Testing | ER1 (HR1) | WR1 | N/A | N/A | N/A | N/A | |
Production | ERP (HRP) | WRP & WRH | CRP | DRP | SRP | ORP | |
China | Development | ECD (HCD)2 | WCD2 | CCD1 | DCD1 | SCD1 | OCD1 |
UAT | ECQ (HCQ) | WCQ | N/A | N/A | N/A | N/A | |
Parallel Testing | EC1 (HC1) | WC1 | N/A | N/A | N/A | N/A | |
Production | ECP (HCP) | WCP & WCH | CCP | DCP | SCP | OCP | |
1System shared across all non-PRD systems.
2SAP RISE requires each region to host a development system which will be used for RISE administrations (e.g., upgrades). Hence ECD and WCD will be in the landscape and will be added to the transport route but not have a system role.
The table below summaries the SLA for HA and DR for production and non-production systems
| Landscape | Availability SLA | RPO | RTO |
|---|---|---|---|
| Production | 99.9% | 0 | Contractually-guaranteed: 12 hours Achievable: ~10 minutes |
| Non-Production | 98% | N/A | N/A |
In SAP RISE, High Availability (HA) and Disaster Recovery (DR) is applicable to Production instances. For SyWay project, S/4HANA Production is provisioned with the following RISE add-ons.
With these add-ons, S/4HANA production is deployed across 2 availability zones with synchronous database replication and automated fail-over via pacemaker clusters as shown below.

The table below describes how HA is achieved for the different components.
| Component | HA Design |
|---|---|
| Web Dispatcher | Deployed to both AZs in active-active configuration and Azure load balancer is used to distribute incoming HTTP traffic to both instances. |
| S/4HANA Application servers | Two application servers are deployed to each AZs in an active-active configuration. |
| S/4HANA Message server (SCS & ERS) | Pacemaker cluster is configured between SCS and ERS servers to ensure SCS & ERS services fails over accordingly in the event of a failure. |
| SAPMNT Shared folder | NetApp files is used to host the SAPMNT shared folder and is mounted across all S/4HANA application, SCS and ERS servers. |
| HANA DB | Two HANA nodes are deployed across 2 AZs in an active-standby configuration. HANA synchronous replication is configured to replicate data from the active to standby node. Pacemaker cluster is configured to ensure that the standby node is promoted to active node in the event of a failure. |
Two instances of SAP Cloud connectors are deployed across 2 AZs and configured as active-standby nodes. In the event of a failure, the standby node will take over as active node
The following connectors do not have out of the box high-availability and will require SAP RISE team to manually failover the system in the event of a failure.
| Azure Region | Environment | SID | Purpose | Physical Hostname | Virtual Hostname | CPU | Memory/GB | OS |
|---|---|---|---|---|---|---|---|---|
| North Europe (Dublin) | Sandbox | ERS | App Server | hec42v331805.irl.sap.eu.cloud.syensqo.com (172.16.33.10) | vhysqersci.sap.eu.cloud.syensqo.com (172.16.33.12) | 16 | 64 | SUSE SLES15 |
| HRS | HANA DB | hec42v331250.irl.sap.eu.cloud.syensqo.com (172.16.33.5) | vhysqersdb.sap.eu.cloud.syensqo.com (172.16.33.13) | 32 | 256 | SUSE SLES15 | ||
| WRS | Web Dispatcher | hec42v331253.irl.sap.eu.cloud.syensqo.com (172.16.33.6) | vhysqwrswd01.sap.eu.cloud.syensqo.com (172.16.33.9) | 2 | 8 | SUSE SLES15 | ||
| Development | ERD | App Server | hec42v303048.irl.sap.eu.cloud.syensqo.com (172.16.33.48) | vhysqerdci.sap.eu.cloud.syensqo.com (172.16.33.49) | 8 | 64 | SUSE SLES15 | |
| HRD | HANA DB | hec42v302672.irl.sap.eu.cloud.syensqo.com (172.16.33.37) | vhysqerddb.sap.eu.cloud.syensqo.com (172.16.33.51) | 32 | 256 | SUSE SLES15 | ||
| WRD | Web Dispatcher | hec42v302675.irl.sap.eu.cloud.syensqo.com (172.16.33.40) | vhysqwrdwd01.sap.eu.cloud.syensqo.com (172.16.33.44) | 2 | 8 | SUSE SLES15 | ||
| CRD | Cloud Connector | hec42v302678.irl.sap.eu.cloud.syensqo.com (172.16.33.45) | vhysqcrdcc01.sap.eu.cloud.syensqo.com (172.16.33.46) | 2 | 8 | SUSE SLES15 | ||
| DRD | Data Provisioning Agent | hec42v302676.irl.sap.eu.cloud.syensqo.com (172.16.33.41) | vhysqdrddpa01.sap.eu.cloud.syensqo.com (172.16.33.47) | 4 | 16 | SUSE SLES15 | ||
| SRD | SAC Agent | hec42v302674.irl.sap.eu.cloud.syensqo.com (172.16.33.39) | vhysqsrdweb01.sap.eu.cloud.syensqo.com (172.16.33.38) | 4 | 16 | SUSE SLES15 | ||
| TRD | TM Optimizer | hec42v350658.irl.sap.eu.cloud.syensqo.com (172.16.34.27) | vhysqtrdgtw01.sap.eu.cloud.syensqo.com (172.16.34.32) | 16 | 64 | SUSE SLES15 | ||
| ORD | OpenText Connector | hec42v318041.irl.sap.eu.cloud.syensqo.com (172.16.33.54) | vhysqordotc01.sap.eu.cloud.syensqo.com (172.16.33.55) | 4 | 16 | SUSE SLES15 | ||
| Integration Test | ERT | App Server | hec42v350888.irl.sap.eu.cloud.syensqo.com (172.16.33.74) | vhysqertci.sap.eu.cloud.syensqo.com (172.16.33.76) | 16 | 64 | SUSE SLES15 | |
| HRT | HANA DB | hec42v350674.irl.sap.eu.cloud.syensqo.com (172.16.33.71) | vhysqertdb.sap.eu.cloud.syensqo.com (172.16.33.77) | 64 | 512 | SUSE SLES15 | ||
China North 3 (Hebei) | Development | ECD | App Server | hec60v072245.chn1.sap.cn.cloud.syensqo.com | vhycdecdci.sap.cn.cloud.syensqo.com | 8 | 32 | SUSE SLES15 |
| HCD | HANA DB | hec60v072019.chn1.sap.cn.cloud.syensqo.com | vhycdecddb.sap.cn.cloud.syensqo.com | 32 | 256 | SUSE SLES15 | ||
| WCD | Web Dispatcher | hec60v072016.chn1.sap.cn.cloud.syensqo.com | vhycdwcdwd01.sap.cn.cloud.syensqo.com | 2 | 8 | SUSE SLES15 | ||
| CCD | SAP Cloud connector | hec60v072124.chn1.sap.cn.cloud.syensqo.com | vhycdccdcc01.sap.cn.cloud.syensqo.com | 2 | 8 | SUSE SLES15 | ||
| DCD | Data Provisioning Agent | hec60v072234.chn1.sap.cn.cloud.syensqo.com | vhycddcddpa01.sap.cn.cloud.syensqo.com | 4 | 16 | SUSE SLES15 | ||
| SCD | SAC Agent | hec60v072237.chn1.sap.cn.cloud.syensqo.com | vhycdscdweb01.sap.cn.cloud.syensqo.com | 4 | 16 | SUSE SLES15 | ||
| TCD | TM Optimizer | hec60v072226.chn1.sap.cn.cloud.syensqo.com | vhycdtcdgtw01.sap.cn.cloud.syensqo.com | 16 | 64 | SUSE SLES15 | ||
| Integration Test | ECT | App Server | hec60v072421.chn1.sap.cn.cloud.syensqo.com | vhycdectci.sap.cn.cloud.syensqo.com | 16 | 64 | SUSE SLES15 | |
| HCT | HANA DB | hec60v072123.chn1.sap.cn.cloud.syensqo.com | vhycdectdb.sap.cn.cloud.syensqo.com | 64 | 512 | SUSE SLES15 |
Systems that follow an IaaS or on-premises deployment model and are not hosted in SAP RISE, are hosted in Syensqo’s Azure subscription. The following systems are classified as Non-RISE. Depending on complexity, separate documents may be used to describe the architecture for these applications.
Application | Region | Dev | INT | UAT | TRG | PAR | PRD |
|---|---|---|---|---|---|---|---|
SAP WWI Server | EU | Non-PRD | PRD | ||||
China | - | Non-PRD | PRD | ||||
Syniti Replicate | EU | PRD | |||||
China | PRD | ||||||
Syniti Connector | EU | PRD | |||||
China | PRD | ||||||
NextLabs | EU | DEV | QAS | - | PAR | PRD | |
OpenText xECM | EU | DEV | QAS | PRD | |||
China | - | QAS | PRD | ||||
Following considerations were taken into account in deciding the Azure hosting regions
| Region | Category | Subscriptions | Azure Region |
|---|---|---|---|
| EU | NextLabs | 3 (non-PRD, Pre-PRD, PRD) | North Europe (Dublin) |
| Non-RISE (excluding NextLabs) | 2 (non-PRD, PRD) | France Central (Paris) | |
| China | Non-RISE | 2 (non-PRD, PRD) | TBC |
Azure landscape for SyWay is managed my Syensqo IT as part of their overall Azure management. See Azure management roles and responsibility for more details.
| Region | Category | LLD |
|---|---|---|
| EU | NextLabs | Link |
| Non-RISE (excluding NextLabs) | ||
| China | Non-RISE |
Following tables lists down SyWay Azure details.
| Category | Environment | Azure Subscription Name | vNET | Storage Account | Key vault |
|---|---|---|---|---|---|
| NextLabs | DEV & QAS | OTH - Next Lab - 00 | azrneuvntdnlasha0000 | azrneustodnlasha0000 | azrneukvtdnlasha0000 |
| Category | Environment | Application | VM Name | IP | VM Type | OS Disk | Data Disk |
|---|---|---|---|---|---|---|---|
| NextLabs | DEV | NextLabs Control Center | azrneuvmldnlaapp0000 | 172.16.48.5 | Standard D4s v5 | 128GB | 128GB |
| NextLabs Policy Controller | azrneuvmldnlaapp0100 | 172.16.48.6 | Standard D4s v5 | 128GB | 64GB |
| Category | Environment | Application | SQL Server | SQL DB | IP | Schema |
|---|---|---|---|---|---|---|
| NextLabs | DEV | NextLabs | azrneuvmldnlaapp0000 | azrneusdbdnlasha0000 | 172.16.48.20 | dbo |
TBC
The figure below describes the overall network connectivity for SAP RISE and non-RISE Azure vNETs in Europe.
SAP RISE
Non-RISE
NextLabs

TBC
The table below lists down the regional hub and Azure edge location for NAM, EMEA and China regions.
| Region | Megaport Location | Azure Edge location | SAP RISE Region | Non-RISE Region |
|---|---|---|---|---|
| Europe | Paris Equinix PA2/3 & Paris Interxion PAR5 | Dublin | Azure North Europe (Dublin) | Azure France Central (Paris) |
| China | TBC | TBC | Azure China North 3 (Hebei) | TBC |
The following diagram describes the ExpressRoute design between Megaport and SAP RISE in EU region.

TBC
The 172.16.32.0/19 IP range has been allocated for SyWay. The following table lists down the IP allocation for the different regions and subnets.
| Region | Landscape | CIDR | Network Name | IP Allocation | Range | Usable Hosts |
|---|---|---|---|---|---|---|
| Europe | SAP RISE | 172.16.32.0/22 | Production | 172.16.34.0/25 | 172.16.34.0 - 172.16.34.127 | 126 |
| Production (HA components) | 172.16.34.128/25 | 172.16.34.128 - 172.16.34.255 | 126 | |||
| ECS Services | 172.16.32.0/24 | 172.16.32.1 - 172.16.32.254 | 254 | |||
| Sandbox | 172.16.33.0/27 | 172.16.33.1 - 172.16.33.30 | 30 | |||
| Development | 172.16.33.32/27 | 172.16.33.33 - 172.16.33.62 | 30 | |||
| Integration Test | 172.16.33.64/27 | 172.16.33.65 - 172.16.33.94 | 30 | |||
| QA / UAT | 172.16.33.96/27 | 172.16.33.97 - 172.16.33.126 | 30 | |||
| Pre-Production (PAR) | 172.16.33.128/27 | 172.16.33.129 - 172.16.33.158 | 30 | |||
| Training | 172.16.33.160/27 | 172.16.33.161 - 172.16.33.190 | 30 | |||
| Non-Prod Reserve | 172.16.33.192/27 | 172.16.33.193 - 172.16.33.222 | 30 | |||
| Tools / Other Needs | 172.16.33.224/27 | 172.16.33.225 - 172.16.33.254 | 30 | |||
| Unassigned | 172.16.35.0/24 | 172.16.35.1 - 172.16.35.254 | 254 | |||
NextLabs | 172.16.48.0/23 | Production | 172.16.49.0/25 | 172.16.49.0 - 172.16.49.127 | 126 | |
| HUB | 172.16.49.128/25 | 172.16.49.128 - 172.16.49.255 | 126 | |||
| Pre-Production (PAR) | 172.16.48.128/25 | 172.16.48.128 - 172.16.48.255 | 126 | |||
| OTH (DEV & QAS) | 172.16.48.0/25 | 172.16.48.0 - 172.16.48.127 | 126 | |||
Non-RISE | TBC | TBC | TBC | TBC | TBC | |
| China | SAP RISE | 172.16.36.0/22 | TBC | TBC | 172.16.36.0 - 172.16.39.255 | 1022 |
Non-RISE | TBC | TBC | TBC | TBC | TBC | |
| Unassigned | Unassigned | 172.16.52.0/222 | - | - | 172.16.52.0 - 172.16.55.255 | 1022 |
| Unassigned | 172.16.56.0/21 | - | - | 172.16.56.0 - 172.16.63.255 | 2046 | |
| Unassigned | 172.16.40.0/21 | - | - | 172.16.40.0 - 172.16.47.255 | 2046 | |
| Unassigned | 172.16.50.0/23 | - | - | 172.16.50.0 - 172.16.51.255 | 510 |
The following domains names are used for the respective RISE regions.
| RISE Region | SAP RISE Domain | Non-RISE Domain (incl. NextLabs) |
|---|---|---|
| Europe | ||
| China | *.cn.azure.cloud.syensqo.com |
2-way DNS integration is configured between Syensqo and SAP RISE DNS.
The table below lists the Syensqo and SAP RISE DNS servers.
| Region | Syensqo DNS | SAP RISE DNS |
|---|---|---|
| Europe | 172.23.128.104 | DNS –CSN-A-HA IP - 172.16.32.14 (vhysqirlcsna-ha.irl.sap.eu.cloud.syensqo.com) DNS –CSN-B-HA IP - 172.16.32.30 (vhysqirlcsnb-ha.irl.sap.eu.cloud.syensqo.com) DNS –CSN-C-HA IP - 172.16.32.46 (vhysqirlcsnc-ha.irl.sap.eu.cloud.syensqo.com) |
| China | TBC |
For SyWay project, the following firewalls will be leveraged to manage the corresponding traffic.
Firewall | Network Traffic |
|---|---|
Regional Hub Firewall |
|
Syensqo Azure Firewall |
|
To connect SyWay systems deployed in Azure (SAP RISE or non-RISE) and SaaS applications, a middleware (i.e., using Cloud connector and SAP Integration Suite ) based integration approach will be preferred. If the integration scenario requires direct connection between S/4HANA and SaaS applications, the following sections covers how inbound and outbound network connections can be established.

The following outbound traffic is configured in SAP RISE.
| Source | Destination | Port/Protocol | Method |
|---|---|---|---|
| All S/4HANA Application server | Mailjet (34.22.188.249) | 587/SMTP TLS | Azure Load balancer |
Following is the Customer Gateway server connection details.
| Region | Hostname | Port |
|---|---|---|
| EU | proxy | 3128 |
| China |
Currently there is no requirements for inbound internet traffic to SAP RISE and non-RISE systems. This method of connectivity will be considered if there are no other alternatives and will require cybersecurity approval. |

The following sections describes how SAP RISE and non-RISE systems are access by users within (internal) and outside (external) Syensqo network. For SaaS application access, users can access them through their existing internet access.
These section cover the network perspective and does not include the authentication processes where single sign-on will be configured with Syensqo Identity provider.
End users will access SyWay systems via browser, mobile app or SAPGUI (for S/4HANA) (refer KDD036). The figure below describes the network traffic from user's terminal to SyWay systems.

SAP RISE Web Access:
SAP RISE SAPGUI Access
Non-RISE Access:
SaaS:
No direct external access from the internet is enabled for SyWay systems hosted in RISE. Users with a Syensqo-issued device can access systems hosted in RISE from outside the Syensqo network via ZScaler Private Access (ZPA).
ZPA App Connectors will be deployed in non-RISE Azure vNET and will be registered with Syensqo's Zscaler Exchange. Users will connect from their terminal using Zscaler client connector and the network traffic will traverse as shown below.

The following sections describes the network design and flow for the following integration scenarios.
The SAP Cloud connector are deployed in SAP RISE and acts as a reverse invocation proxy to establish network connection between SAP RISE systems and SAP BTP services (Integration suite, API management, SAP Analytics Cloud etc.) and Ariba Cloud Integration Gateway (CIG). Due to its reverse invoke capabilities, the network traffic originates from SAP Cloud connector to SAP BTP and once the link as been established, data can be exchanged between SAP RISE systems and BTP. HTTPS or RFC protocols are used between SAP Cloud Connector and S/4HANA, and HTTPS protocol is used between Cloud Connector and S/4HANA.
To enable outbound internet traffic from SAP RISE, SAP has provisioned a customer gateway server (CGS) with a forward internet proxy installed on it.

EIM Data Provisioning Agent (DPA) is used to integrate S/4HANA and SAP Datasphere. The network connection to SAP Datasphere is initiated by DPA and CGS is used to facilitate the internet connection to SAP Datasphere.
DPA uses the HTTPS or RFC protocols to communicate with S/4HANA and uses the HTTPS protocol to communicate with SAP Datasphere.

OpenText connector facilitates the connection between S/4HANA and the OpenText cloud. The connection is initiated from S/4HANA to the OpenText connector and to OpenText cloud via CGS.
The HTTPS protocol is used for communication between all components.

SAP has configured a VPN connection between the Syensqo SAP RISE tenant and SAP's Management network (used by SAP support). SAP Router is deployed in SAP RISE to manage SAP support's connection to SAP systems.

Following is the roles and responsibility for SyWay's Azure tenants management.
Domain | Sub-Domain | SyWay | Syensqo Azure | Syensqo Security |
|---|---|---|---|---|
Project management | Overall timeline and delivery | A, R | R | R |
Application | Application management and administration | A, R | I | I |
Application security (authorization, authentication) | A, R | I | I | |
Infrastructure | Network design and build (vNET & ExpressRoute) | C | A, R | C |
VM and Storage requirements | R | A | I | |
VM build | C | A, R | I | |
Integration with DNS and Syensqo domain | C | A, R | I | |
Security | Azure Security Architecture for SyWay vNETs | C | R | A, R |
Firewall request | R | C | A | |
Operations | Backup management | R | A, R | I |
Monitoring and alerting | R | A, R | I | |
OS management, access & patching | C | A, R | I | |
Azure administration (including DaaS) | C | A, R | I |