Please see the SAP Analytics Approach document, section 'Documentation' for more information about the context of this document.

 It is to be populated by the story owner and the reporting functional consultant collaboratively.  

It does NOT describe business logic e.g. KPI definitions delivered by the data models (e.g. analytic models) that it consumes. This is covered in the Data Model Functional Specification  

If a requirement is for a flat table, then this will be delivered as a story and this document may simply show the order of the columns.  Where more detailed requirements for a story layout are known, this template will capture these requirements. 

 As story building is an iterative and agile process, it is expected that this document will be updated through the development process.

Status

Functional Specification OwnerBILLING-ext, Anoop 
StakeholdersElina Krastina
Jira Request ID

Jira Development (Build) ID

Lean IX App LinkTo be added when development reaches UAT 
Business Process Reference (L4)11.11.01.02. Create & Distribute Custom Reports

High-Level Specification

ParameterValue
Application System (Delivery Tool)

SuccessFactors – Story Report

Module: Employee Central (EC)

Functional Overview

Why the report / analytics is needed

The Workflow Processing Statistics report is required to provide aggregated visibility into workflow processing activity within SuccessFactors Employee Central.
It supports HR and GBS stakeholders in monitoring workflow volumes, statuses, and processing patterns across the organization.

Business requirements addressed

The report addresses the following business requirements:

Business questions answered

The report enables stakeholders to answer questions such as:

Why it is important to the business

This report is critical to support operational oversight and efficiency monitoring of workflows in Employee Central.
Without a consolidated statistical view, stakeholders would rely on manual analysis or fragmented data sources, reducing transparency and making it difficult to identify trends, bottlenecks, or abnormal workflow patterns.

Scope

Functional scope

Application scope

Data scope

Regional scope

Usage limitations

Scope of Solution

This request does not require custom development.
The solution consists of:

Solution Overview

Content Ownership: Anoop Billing
Input from: Elina Krastina

The solution leverages an existing SAP standard report to deliver aggregated workflow analytics, minimizing development effort while meeting business needs.

Story Definition

Overview Page

Story Page 1 – Workflow Processing Statistics

Page Objective

Provide an aggregated analytical view of workflow processing activity to support monitoring of volumes, patterns, and efficiency.

Page Filters

Report Field NameMandatory / OptionalPrompt TypeDefault Value / Restrictions
Standard workflow filtersOptionalSelection optionSAP standard filters

Page Level Input Controls

Standard input controls provided by the SAP standard workflow statistics story.

Calculations

Layout

Standard SAP Story layout including:

Dashboards / Charts

Standard charts delivered by the Workflow Processing Statistics SAP standard report, including:

Tables / Lists

Aggregated Workflow Statistics Tables

Include:

Story Filters (Global)

Report Field NameMandatory / OptionalPrompt TypeDefault Value / Restrictions
Standard workflow filtersOptionalSelection optionSAP standard

Data Models

Data Model Technical NameData Model DescriptionJira Development IDLink to Data Model FS
SAP Standard EC Workflow ModelEmployee Central workflow statisticsERP‑2796Not applicable

Business Roles

Design Rationale

A custom report is not required, as SAP provides a standard Workflow Processing Statistics report that fulfills the business need.
Using the standard report ensures scalability, consistency, and reduced maintenance effort.

Assumptions

Dependencies

Special Requirements

None identified.

Frequency of Analysis / Report Run

Testing Considerations / Dependencies

How to Test

Test Conditions and Expected Results

IDConditionExpected Result
1Workflow data availableStatistics displayed
2Different workflow statusesCorrect aggregation
3Authorized userCan access report
4Unauthorized userAccess restricted

Other Requirements

None identified.

Screenshots

See also

Change log