Please see the SAP Analytics Approach document, section 'Documentation' for more information about the context of this document.
It is to be populated by the story owner and the reporting functional consultant collaboratively.
It does NOT describe business logic e.g. KPI definitions delivered by the data models (e.g. analytic models) that it consumes. This is covered in the Data Model Functional Specification
If a requirement is for a flat table, then this will be delivered as a story and this document may simply show the order of the columns. Where more detailed requirements for a story layout are known, this template will capture these requirements.
As story building is an iterative and agile process, it is expected that this document will be updated through the development process.
| Status | |
|---|---|
| Functional Specification Owner | BILLING-ext, Anoop |
| Stakeholders | Elina Krastina |
| Jira Request ID | |
| Jira Development (Build) ID | |
| Lean IX App Link | To be added when development reaches UAT |
| Business Process Reference (L4) | 11.11.01.02. Create & Distribute Custom Reports |
| Parameter | Value |
|---|---|
| Application System (Delivery Tool) | SuccessFactors – Story Report Module: Employee Central (EC) |
The Workflow Request Analysis report is required to provide analytical visibility into workflows processed in SuccessFactors Employee Central.
It enables HR and GBS stakeholders to analyze workflow activity beyond operational follow‑up, focusing on patterns, reasons, and processing durations.
The report addresses the following business requirements:
The report enables stakeholders to answer questions such as:
This report is important to support process analysis and continuous improvement of workflow handling in Employee Central.
Without an analytical view of processed workflows, stakeholders lack insight into workflow performance, making it more difficult to identify trends, inefficiencies, or opportunities to optimize workflow design and execution.
This request does not require custom development.
The solution consists of:
Content Ownership: Anoop Billing
Input from: Elina Krastina
The solution leverages an existing SAP standard report to deliver analytical insights into workflow processing, minimizing development effort while meeting business needs.
Provide an analytical view of processed workflow requests to support monitoring of workflow reasons, durations, and processing patterns.
| Report Field Name | Mandatory / Optional | Prompt Type | Default Value / Restrictions |
|---|---|---|---|
| Time Range | Mandatory | Interval | User‑selected |
| Standard workflow filters | Optional | Selection option | SAP standard filters |
Standard input controls provided by the SAP standard Workflow Request Analysis story.
Standard SAP Story layout including:
Standard charts provided by the Workflow Request Analysis SAP standard report, supporting:
Processed Workflow Requests Table
Includes:
| Report Field Name | Mandatory / Optional | Prompt Type | Default Value / Restrictions |
|---|---|---|---|
| Standard workflow filters | Optional | Selection option | SAP standard |
| Data Model Technical Name | Data Model Description | Jira Development ID | Link to Data Model FS |
|---|---|---|---|
| SAP Standard EC Workflow Model | Employee Central processed workflow data | ERP‑2797 | Not applicable |
A custom report is not required, as SAP provides a standard Workflow Request Analysis report that fulfills the analytical needs.
Using the standard report ensures consistency, scalability, and reduced maintenance effort.
None identified.
| ID | Condition | Expected Result |
|---|---|---|
| 1 | Processed workflow exists | Displayed in report |
| 2 | Workflow duration available | Correctly calculated |
| 3 | Authorized user | Can access report |
| 4 | Unauthorized user | Access restricted |
None identified.

