Syensqo IS - Customer Support

Page tree


Overview

From Syensqo Contact list, you are able to do segmentation. 

This segmentation is based on criteria called Contacts Properties. 


Use Case : I want to target people from GBU NOVECARE but only those working in France or in Belgium. 

Table of content


List of contacts properties 


Here is the list of properties you can use for your segmentation or to add variables within your communications. 

General properties 

Contacts propertiesDescription
FirstnameFirst name
LastnameLast name
Firstname_lastname First name and last name
Intranet serviceIf yes "X" otherwise "empty"
LeadersliveIf yes "X" otherwise "empty"
UserstatusInactive or active


Syensqo specifics properties 


Here is the list of specific properties related to Syensqo context : 


The best way to get IT support is to use the new Service One Platform.