Table of Contents
Version Control
Version | Date | Description | Author |
V0.0 | dd/mm/yyyy | Draft | <name> |
V1.0 | Final | ||
New version due to Maintenance <name> / Project <name> Release: <Jira # - short description> | |||
Reference Documents
Description | Document Link |
Data Model (draw.io) | |
Process Flow (draw.io) | |
Definitions
Abbreviation | Definition |
CRM | Customer Relationship Management |
Functional Process – <Name of process>
Business Goals
<to describe the goals that the process wants to achieve, some examples for reference: harmonize Opportunity reporting cross Solvay, have a clear view on the opportunity pipeline and forecast>
Process Flow
<to describe Functional Process description by Actors, so the business rules and expected system behavior, also need to include the process flow >
<Instructions for functionals to build a Flow (these instructions should be deleted after the page is published:
step 1: Go to google drive and download the template.drawio (it contains the process flow, use cases and data model diagrams)
step 2: build the flow using draw.io
go to draw.io, choose the option Open Existing diagram and select the file downloaded before
On the left bottom corner, click on more shapes, on the left-side panel scroll down until you find BPMN 2.0
please select the checkbox to have the BPMN symbols available in the pane
Step 3: build the flow, please see the example below for reference
More examples: https://app.diagrams.net/#G1MVufmWiJKTX4zL575PT2Ro6vS9BghNxM
This diagram is using BPMN (Business Process Model and Notation), here is the complete specification of the standard
Step 4: make sure it is stored in the google drive folder, https://drive.google.com/drive/folders/1dQz9HfEYZsHwZRRpl8k23QuYjNY85Vou>
Step 5: On the flow created, go to File File > embed > IFrame > push Create button > copy the code generated
Step 6: on your confluence page edit the HTML component below and replace the code
or
go to + on the top of the page, click the down arrow, select Other macros, search for HTML, select it and then, click Insert
Use Cases
<To describe the separate actions that each type of profile can do, this is to allow the security to be set up at object (CRUD) and feature level (Use case) use the same process as described in the previous paragraph to build the flow>
Use Cases & Actors Diagram
Data Model
<Susana to complete with the guidelines>
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