Customer Support Contact
If you cannot find the information you need on this Customer Support Space, please create a ticket on the SBS Support Portal (Freshdesk):ticket
Getting started on Freshdesk
- You can connect to the customer portal using any supported browser and an Internet connection.
- Type sbs-support.solvay.com in your browser address bar and click on the ‘Google’ login button to connect using your Google apps account.
- Freshdesk Requester Quick Start Guide
- Freshdesk Starter Guide
Contact Customer Support
You can also request support from IS by Phone.
- You can also request support from IS by Phone.
| Scope | Phone |
|---|---|
| Application Software Web | Asia Pacific : +65 6394 3368 or **9100 Europe : +33 811 70 52 22 Latin America : +55 11 37 41 42 00 North America : +55 11 37 41 42 00 |
| Hardware Network Printers Phones DataBackup | Find your IS Infrastructure contact and its opening hours |
The best way to get IT support is to use the new
Service One Platform.