Step By Step
In some cases, you may consider relate a new customer to a Corporate to include it in the Group. | |
 To assign the customer to a Corporate Group, open the customer and update the Corporate Group |  |
 Once the update is done, a approval is automatically submitted to the GBU Data Steward for validation. He/she will manage the validation and make sure it’s reflected in the SAP systems as well. |  |
If the association is rejected, the Corporate Group field is reset to the previous value => New in Winter 17' Release |  |
Need help?
To request any support or if you have identified a bug or incident , please create a Freshdesk ticket using Solvia platform : https://solvia.solvay.com/
you can copy users with email address , default priority is Low , then Submit . We advise you to put keywords in subject to ease dispatching to correct Agent : CRM - Complaint for example
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