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Objective

This procedure describes the process for issuing Certificates of Origin for all US Rhodia legacy plants.

Scope

This process is related to customers who have not yet purchased, or have not purchased product in over a year for all US Rhodia legacies and need confirmation of where a product was manufactured.

Actors & Roles

Actor

Role

Responsible

CTC

  • determines the origin of the product by utilizing GTS and RCS tools
  • completes and signs the Certificate of Origin
  • keeps copy on file for our records.
  • sends copy to Customer Service for final distribution 

Customs process expert

Customer Service - GBU

  • receives initial request from customer which is then sent to CTC
  • transmits signed COO to customer 

Customer specialist

Scope

Frequency

 

References

 

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Attachments

 

Description

Customs and Trade Compliance activities are regulated by specific rules supplied by different organizations like: Customs Authorities, Governmental Agencies, Trade Associations, European Commission, Freight forwarders, Product  Regulatory Compliance etc…”: 

The regulations are in constant evolution and have to be strictly followed by CTC and applied on CTC activities to be compliant.

After analysis, CTC:

  • takes in charge the communication with the BU if needed
  • makes sure that information are well understood by the various stakeholders
  • updates the Information System and Google Site properly
  • ensures that rules are correctly applied on all processes linked to Customs and Trade Compliance activities.

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