Week April 11 - R12.2 release notes

Bug

• [CCCME-1578] - Sample 'Approved' email is no longer sent to the requester
• [CCCME-1999] - SALESFORCE - Defect in dashboard User management opening report "User Mgmt - NO access 90D" when filter selection GBU
• [CCCME-2318] - Missing province in Viet Nam
• [CCCME-2440] - The Quote Q-0000007836 remains in Home Page My renewal Quotes even a new quote is created on same account
• [CCCME-2482] - Customer Request - Case owner Assignation is wrong
• [CCCME-2562] - Quotes : personnal templates no longer available when sending email from Activities
• [CCCME-2568] - PAX - wrong case url displayed
• [CCCME-2596] - Hotfix : PAX / PolyTechnyl- Sample Approval Process problem
• [CCCME-2615] - Snapshot does not run when we schedule them
• [CCCME-2627] - HOTFIX - Sample - Status = Approved, email was sent to 'sbs-is-crm.support@solvay.com'
• [CCCME-2635] - HOTFIX - Customer Spec.Requirement - Status = 'Under Assessment' email was sent to 'sbs-is-crm.support@solvay.com' and Case Owner = Admin
• [CCCME-2691] - The batch to inactivate the quote is no running anymore

Story

• [CCCME-2012] - Customer Request - email Notifications - undo what was done in the R-3450 - Novecare
• [CCCME-2302] - Sample Approval Processes - should have users name in 'Assigned Approver' and not Queue
• [CCCME-2416] - Customer Request : Add a new value for 'Type' => Questionnaire
• [CCCME-2459] - TS - New SLA rules for Complaints
• [CCCME-2541] - Keep error message only for hard bounce when an email is generated from Salesforce
• [CCCME-2551] - Sample - Udated Approval Process 'Case: Sample Novecare - HPC - Asia'
• [CCCME-2599] - Sample automatically approved - update file 'Novecare Business Rules & Queue Members'
• [CCCME-2639] - Add the Lead tab to the TS CRM Application Launcher
• [CCCME-2679] - Add email address to the queue for Novecare APAC (Lead)