Objective  

 is to facilitate the creation, organization, and sharing of knowledge across teams to improve collaboration, reduce redundancies, and enhance efficiency

The scope is cover all knowledge-related processes, including capturing, validating, storing, and disseminating knowledge for operational, strategic use and tools

Main activities ( workflow graphic) 

Define KM processes, organize workshops for co-design and validation, create a centralized knowledge repository, and train employees on KM practices

Main actors ( décrire les rôles) 

Knowledge Manager, Process Owners, IT Team Leaders and other Syensqo employees contributing or using the KM system…

Useful contacts

Guillaume

Knowledge Manager: [TBD]; ITSM Coordinator: [TBD]; KM Tool Administrator: [TBD]; Key Contributors : [TBD]

Need more info : 

Detailed process

Useful card 

FAQ