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To contribute to GBS Credit Management, your user must be included in a group of contributors.
There are 3 groups of contributors. You must be included in only one of them (according to your position) to contribute.
Group name
Users
sbsotc-contributors
Solvay collaborators only (excluding contact center)
sbsotc-reviewers
Contact Centers team
sbsotc-approvers
External support / L0 to L3 escalation teams: CGI, Capgemini, Revevol
Before moving forward, check whether your user is already included in a contributor group.
Click on the group you should be included in, and look for your user
If you are not in one of these groups and you want to contribute, you must send an email to Nadine Bardanave
Nadine Bardanave
No, you have only to send an email to Nadine Bardanave. She will ask the validation to process expert on your OtC Domain (Customer Service - Credit Management - Cash Collection - Accounts Receivable - Customs Trade and Compliance - Logistic & Data)
We recommend that all contributors attend a training session and read the rules before starting their contribution.