FAQ
- Where to find the Quality procedure (R&I Lab practices standards)?
- Unable to open as it is already locked by...
- Error message at the log-in page = how to solve this?
- Can I work on several experiments simultaneously ?
- Chemistry module downgrade
- How can I know who is a Key-user ?
- How to give feedback about this Wiki?
- What is the "Inbox" in my ELN?
- I cannot find my name among the operator list - What can I do to solve this?
- Remediate the RingCentral softphone logo appearing in ELN experiments
How-to ?
- How to use the ELN with a LabPC (or other shared devices)
- How to fill data into ELN directly from the Lab?
- How to run Advanced Searches ?
- How to add items in an experiment ?
- How to create/modify a template?
- How to modify my hierarchy?
- Key-users only: How to unlock experiments?
- How to Install the IDBS External Editor
- How to use Drafts and Versions
- How to found training video?
- How to see "Text Editor" item with full screen mode?
- How to download an Excel file stored in ELN (so use it with other software like Minitab)
- How to use ELN's Jump Server?
- ELN Coordinators only: How to access your ELN Dashboards?
SYRA / Contact the ELN support team
The best way to get IT support is to use the new
Service One Platform.